MTNL Broadband — problem with your 599 plan

Address:

Central Delhi, Delhi

dear sir,

my name is PRABHAT KUMAR and one of the costumers of mtnl 599 unlimited plan. This plan promises to give a speed of 512 Kbps (note the CAPITAL K), which means 512 kilobytes . but to my horror i am only getting speed of around 50 Kilo bytes.

I have been complaining this to mtnl on their toll free 1504 no. for a month. they just write down my complain and do nothing.

even some of them told me me that it is not 512Kbps, it is 512kbps (note the small k) means 512 kilo bits.

this is not right sir, they advertise of giving 512 kilobytes but giving 512 kilobits. they are just harrasing their coustmers..

it is wasting my time every day.

please see to it immediately, my contact no. is given below

Prabhat kumar

ph[protected]