[Resolved] MTNL Broadband — Connection | |||
Hi, my name is biswajit. I am using mtnl broadband for more than 1 year. For the past 2 months im not able to use my mtnl broadband services as it is disconnecting frequently. I have complained about it several times to the customer care. They have sent their lineman twice in this 2 months. still no solution. The problem is the internet get disconnected very frequently in every 5 or 10 mins for which im not able to do my task and assignments for my MBA exams. Its really a pathetic situation for me. As complaining about these things is not working. MTNL is not bothered about their customers as well as their official. The line man that came to check the internet found that internet connectivity is their wheather it is disconnecting or not and according to him their is not internet problem at all as it is very common problem of disconnection. I have the numbers of Nodal Officer(AP Singh[protected], Appellate Officer[protected] RA Gupta and Broadband manager (Mohd Nisar Ahmad[protected] and Kalkaji region official (Balram[protected] but none of them able to coordinate with this issue. The number of AP singh and RA Gupta rings buts no one pick up the phone. I have tried several times. For the past 2 months I have paid the bill out of no objective. Kindly help me out with dis. My details are as follows : Biswajit Majumder 1869D/14, III rd Floor, Govindpuri Extn, New Delhi 110019 Mob : [protected] MTNL Landline(Broadband Connection) : 26025186 Plan : 599 Combo Unlimited -256 KBPS Complaints number : 40201996, 64600547, 9587, 9514 Please help me ASAP. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
broad band no.[protected]
always show flickering light of status and Ethernet in modem
internet disconnects frequently
always show flickering light of status and Ethernet in modem
internet disconnects frequently
Sir, Same problem with me in Kalkaji area
am so much pissed off by this mtnl
I am planning to change the connection.. am sure this company will soon go off
am so much pissed off by this mtnl
I am planning to change the connection.. am sure this company will soon go off
My name Tahir Ansari, from east delhi Babar pur area.
I am also facing exact problem. Whenever my broadband get affected i need to call every man like Lineman, SDO, any technical person (may be) Mr. Shrivastav. But they don't bothered.
At the connection pole there is no box for making proper connection, and there are 6-7 joint in my broadband wire. But who cares..
Either MTNL need to appoint new generation guys, who can provide technical support and can work rapidly.
I am also facing exact problem. Whenever my broadband get affected i need to call every man like Lineman, SDO, any technical person (may be) Mr. Shrivastav. But they don't bothered.
At the connection pole there is no box for making proper connection, and there are 6-7 joint in my broadband wire. But who cares..
Either MTNL need to appoint new generation guys, who can provide technical support and can work rapidly.
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+91 98 6811 2345
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5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
MTNL — Broadband Connectivity
The connectivity on my broadband connection is frequently interrupted: am unable to even register a complaint. This is making my work suffer. Please fix.