MTNL Broadband — No action against complaints | |||
Sir my name is Manish and i have taken mtnl broadband connection 4-5 months back. At the time of providing connection the said that the internet speed will 512 kbps but i never got that speed. At the time of downloading something i am getting speed upto 60-70 kbps but in my neighborhood one of my family member is getting speed above 100 kbps. I made complaints about my problem many number of times even to the person who is looking my area Hauz Khas. But no action is being taken yet. Every time i made complaint, they tell me that they have written my complaint and my problem will be solved shortly but till now no action is being taken. please sir take some action and help me out this problem as soon as possible, i am tired of making complaints in the mtnl office. Thanks Was this information helpful? | |||
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![Mahanagar Telephone Nigam [MTNL] Phone](/img/bn/phone.svg "Mahanagar Telephone Nigam [MTNL] Phone"){kind=small}
+91 98 6811 2345
+91 11 2431 0212
+91 11 2335 6666
![Mahanagar Telephone Nigam [MTNL] Website](/img/bn/www.svg "Mahanagar Telephone Nigam [MTNL] Website"){kind=small}
![Mahanagar Telephone Nigam [MTNL] Address](/img/bn/location.svg "Mahanagar Telephone Nigam [MTNL] Address"){kind=small}
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
MTNL — No action against broadband complaints
I complained for poor broadband (Complaint No.- 5467 ) on 27th March following which a technician visited my house to have a look at the problem. He told me that modem is fine and the problem is due to humming in wire line. He even talked to some official and asked him to get my wire replacement done. But nothing has been done so far even after 15 days.I even complained of noisy line on 198 ( complaint no. 1321 dated 8th April ) and the only result I got is that LINEMAN calls me 5-6 times each day asking " TELEPHONE THEEK HAI KYA ". Even the supervisor K.D.Sharma just keeps doing the same. I dont understand how will it be corrected without doing. The only problem I think is that I will have to give some money to the Lineman to correct it.
Now I think that I made a big mistake by subscribing your broadband service.
Please help me out in getting the wire changed and thus solving my broadband and telephone problems.
Looking forward for your help.
Thanking You
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