[Resolved]  MTNL Broadband — Frequently disconnecting in every 5-10 mins since 8 months.

Address:

South Delhi, Delhi

Hi, my name is Delip. I am using mtnl broadband for more than 2 year. For the past 8 months im not able to use my mtnl broadband services as it is disconnecting frequently. I have complained about it several times to the customer care. Earlier, they used to sent their lineman.

The problem is the internet get disconnected very frequently in every 5 or 10 mins. Every month i m sent with the Bill without service is being used.This is crossing my patience. Complaining about these things is not working. MTNL is not bothered about their customers. The line man that came to check the internet found that internet connectivity is their wheather it is disconnecting or not and according to him their is not internet problem at all as it is very common problem of disconnection. I have the numbers of Nodal Officer(AP Singh[protected], Appellate Officer[protected] RA Gupta and Broadband manager (Mohd Nisar Ahmad[protected] and Kalkaji region official (Balram[protected] but none of them able to coordinate with this issue. The number of AP singh and RA Gupta rings buts no one pick up the phone. I have tried several times. For the past 8 months I have paid the bill out of no objective. Kindly help me out with dis.

Delip Rawat
MTNL Landline(Broadband Connection) : 26482785

Please help me ASAP