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Mahanagar Telephone Nigam [MTNL]

MTNL — NO RESPONSE ON COMPLAINTS

I HAVE BEEN TRYING TO REACH MTNLCE THE LAST ONE MONTH BUT THE SERVICE HAS BEEN VERY DEROGATORY. THE CUSTOMER CARE IS NOT UPTO THE MARK AND NO COMPLAINTS ARE DEALT WITH IN STIPULATED TIME. THE INTERNET PLAN WHICH I HAVE TAKEN SAYS THAT THE SPEED AT WHICH IT SHOULD RUN IS 1 GBPS BUT IT DOES NOT CATCH MORE THAN 10 MBPS.
PLEASE LOOK INTO THE MAATER AT YOUR EARLIEST.
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Comments

1 GBps ?? !!!

Ther's no such MTNL plan, u fool.
Reply
I am using MTNL broadband from last some months.From last 15 days my Internet and Land line are not working.I have called Customer care 5-6 times and complaint thrice with the complaint numbers:64100480 and 64100524. Every time I was told by the customer care executive that my complaint will be resolved in next 24 hours and nothing will happen till now.I have also contacted the local Exchange and I called them 6-7 times and every time they said we are just sending a person and your problem will be resolved in 2-3 hours.I am now fed up of this MTNL ans their so called fake assurances.I want some legal action against MTNL.So I think some Legal Authority should see into this matter.I WANT ACTION NO ASSURANCES PLEASE.
Mail [protected]@yahoo.com
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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