[Resolved] MTNL — Noise/disturbance in the connection | |
I have a MTNL landline & broadband connectiion. My consumer no. is [protected]. I have severe problem of noise/disturbance in the line/connection, due to which the broadband gets frequently disconnected. I have registered several complaints with the concerned officer at the Dwarka Exchange and central complaint cell, during the last one year. Howevrer there has been no response from the department. The problem is due to joints in the cable/wiring from the junction box to the main connector of my flat. The whole wiring has to be changed, which is approximately 40 feets. I hope the higher ups in the MTNL shall look into the matter and take appropriate steps. Devendra kumar 495 sector 3 Pocket 16 Dwarka Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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+91 98 6811 2345
+91 11 2431 0212
+91 11 2335 6666
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
This refers to the MTNL scheme
Additional landline to Loyal Customers of MTNL Mumbai (w.e.f.16.02.2008)
Incentive offered to the Customers who have been with MTNL for more than 5(Five) years
http://mumbai.mtnl.net.in/telecomservices/telephoneconnect01.html#ntc
Sl.No. Description Incentive offered to the Customers who have been with MTNL for more than 5(Five) years
1. Additional Landline 1
2. Monthly Service Charges Rs. 100/-
3. Activation Charges Nil
4. Security Deposit for Local & STD Nil
5. Free Calls 50
6. Call Charges beyond free calls (in Rs.)
51 - 300 = Rs.0.80
301 - 2000 = Rs.1.20
Above 2000 = Rs.1.00
NOTE: 1) This facility may be extended to the customer who opts for this and there should not be any outstanding apperas against such customers.
2) This additional line will be linked with the main line & will work as long as main line works and will be disconnected as and when main line is surrendered or recovered for non-payment.
3) This line can be either Local & STD or Local & STD/ISD, depending upon main line.
4) For ISD line additional deposit of Rs. 3000/- is to be levied.
If a MTNL customer who is already having two connections under any MTNL tarrif scheme before[protected], and one of his connection is for more than 5 (five years).
Why this Loyal Customer is not allowed to convert his existing second connection to this
“Additional landline to Loyal Customers of MTNL Mumbai” scheme and benefit with the lower service charges and free calls.
Can any one take it up with the MTNL authorities and answer this?