[Resolved]  MTNL — MTNL INTERNET NOT WORKING

Dear Sir,

I am holding a broadband connection with phone no. 23642585 from around 10 months now. I send repeated complaints to 1504 for last 15 – 20 days the people picking up the phone there ask if the ADSL is blinking & if it is blinking then there is problem in line or get the setting changed every time and it starts. It is our every day duty to call up at Mtnl and complain. But the line man who attends our house says that there is connection error from MTNL itself and he calls up there and our internet get’s connected for around 2 hours and after that again the problem occurs.

There has been no concrete work been done till now to resolve the problem.
I had also talked to Area Manager of Mtnl but his intervention had helped only once. Now since 11 days my internet is not working

I have tried every means to get solution of my problem but nothing has happened so far, now I have lodged complaint on this format.

My bill remains no pending, can I get justice or I have to go to CONSUMER COURT


Regards,
Rajnish
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

MTNL INTERNET NOT WORKING
Dear Sir,

I am holding a broadband connection with phone no. 28697009 from around 4 years. I send repeated complaints to 1504 for last one month the people picking up the phone there ask if the ADSL is blinking & if it is blinking then there is problem in line or get the setting changed every time and it starts. It is our every day duty to call up at Mtnl and complain. But the line man who attends our house says that there is connection error from MTNL itself and he calls up there and our internet get’s connected for around 2 hours and after that again the problem occurs.

Now since one months my internet is not working

I have tried every means to get solution of my problem but nothing has happened so far, now I have lodged complaint on this format.

My bill remains no pending, can I get justice or I have to go to CONSUMER COURT

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahanagar Telephone Nigam [MTNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    2907
    Pending
    0
    Resolved
    930
    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information