[Resolved]  MTNL — Bad Broadband Connectivity

Respected sir,
i am getting problem in my broadband connection since i take the internet connection as on Oct'09.it is not working properly.The speed is too slow. as per the plan Trib_UL_DATA_256_COMBO ( i.e- Broadband plan-599 unlimited) my speed should be upto 256 kbps, which is not delivered to me.I have regulary registered the complaint at 1504 but they only gave assistance that action should be taken from their side. i complaint about it many times but no action had been taken till now. I am still suffing form the same problem.

I have mailled many complains to [protected]@bol.net.in but no response i got in return. I personally visited to MTNL distric centre they given me only assurance only no solution. Now at last my problem is before you. request u to give your attention towards my problem.

Regards,
Rajnish Rahar
Tel. no.[protected]on which i have taken the internet connection)
Mohan Garden,
new delhi-110059
Mobile no. [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

MTNL Broadband — bad connectivity

sir i have been using mtnl broadband connection for the last ten months but yet i have not been satisfied by the service they are providing.almost every day i have to register a complaint for bad connectivity.speed is too slow and regularly disconnects.even calling to to 1504 is of no help.no action has been taken yet.every time they assure me to send a line man who never comes.
Sir,

My ADSL is not stable form last one month and my complaint NO. 1173 on 23/03/2010 but their is no responce from your side. Please solve my problem

Thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahanagar Telephone Nigam [MTNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    2907
    Pending
    0
    Resolved
    930
    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information