[Resolved]  MTNL — No reply from MTNL on high MB usage display on 30-feb-2010

Respected Sir,

As per advise of MTNL Customer Care staff, the below mail was sent twice to address [[protected]@bol.net.in] on the 05th Feb and 19th Feb 2010 with nil reply received. And same mail was sent to address:[protected]@bol.net.in about 05days back with no reply.
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This is to inform you that, I have a broadband connection with a plan of Rs.199/- with 600Mb free. The problem is that my 30th jan 2010 Mb usage is inordinately showing high at 380.96Mb whereas, as per my calculation, it should not be more than 100mb at the maximum, since I had downloaded only one file of about 15 Mb and later done surfing of a few sites [ about 8-10 sites].

I request you to please cross-check & provide me with the details on the same, as I feel that there has been some mistake / discrepancy at your end.

For your information, I had checked with your B/B help-desk no.1504. with two docket numbers booked on the 31jan2010 & 03feb2010 and was informed that some technical person would call us in 24hrs time for giving us clarification on the matter but the dockets were cleared regretfully without anybody calling us.

Would appreciate to receive an early reply with proper clarification from your end.

Thanking you in advance.

Regards
K.N.Viswanathan
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Would be grateful to receive a reply on the above matter with necessary clarifications from your end.

Thanking you.

Regards
K.N.Viswanathan