[Resolved]  MTNL — connectivity and speed issue

Address:

South Delhi, Delhi

Hello,

I have been using the services of MTNL Delhi (Telephone & Internet). Since I took the MTNL connection I have been facing issues with the internet connectivity (as well as speed) where the internet connection drips constantly and I am unable to use the internet. Even if the internet connection is working it only stays good for 10 minutes with a very low speed. I have raise the issue with the call centre dialing 1504 from the Mtnl landline and also talked with various authorities but the issue is still there.

I want to raise this complaint to the higher authority as Mtnl have been paying a deaf ear to all my complaints and I have to pay the entire amount of the internet charges though i barely get to use the internet when required.

Hoping to get a positive response asap and a resolution to the issue as well.

Regards,
Dhirender Singh
[protected]