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Mahanagar Telephone Nigam [MTNL]

[Resolved]  MTNL Customer Care sign 1503 — Abusive behavior by Customer Care Executive

Address:North West Delhi, Delhi

This is to bring to the kind notice of concerned authorities that I called customer care for some complaint but I was treated by an highly uneducated person who was completely "UNETHICAL" while talking, and when I asked him about the process of lodging complaint against such a behavior, he said "Tu kya koi Governor hai jo meri complaint karega" and used abusive words and then disconnented the call. I think this is the height of tolerance and now I m planning to go Consumer Court and sue the customer care of MTNL as a whole. Somebody interested in helping me can help me!
My contact ID: [protected]@yahoo.com
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Yes, I too faced the similar situation and lodged the complaint with the higher authorities of MTNL by sending all description in mail . But all in vain. No response till date. Probably they are habitual offender and least bother such incidents. MTNL is surviving by keeping the morale of their employees high with a slogan "Hum Nahi sudhrenge".

[protected]@yahoo.com
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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