MTNL Data Card — NIL SPEED

T Sasikumar Menon

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

BOUGHT DATA CARD 3G FROM MTNL. AROUND 15 DAYS BACK, FROM THE DAY ONE IT GIVES LESS THAN 8 KBPS ONLY, I CONTATED THEIR CUSTOMER CARE FOR THE LSAT TWO DAYS CONSTANTLY AND LODGED COMPLAINTS, COMPLAINT NOS ARE 273553 AND 273930 AND ASSURED ME THAT THE WILL CALL WITHIN 30 MINUTES TIME. BUT MY SURPRISE TODAY AGAIN CONTACTED THEIR REPLY IS COMPLAINT IS STILL PENDING AND THEY DO NOT NO WHEN THE SAME WILL BE ATTENDED ALTERNATIVELY THEY GIVEN DATA CARD PROVIDER'S COMPLAINT NOS. [protected] WHICH DOES NOT EXIST AND [protected] NO BODY LIFTS THE CALL ANDTHEY ARE DISCONNECTING THE CALL. NOW I DO NOT KNOW WHERE I SHOULD COMPLAINT TO RECTIFIED MY DATA CARD
I EXPECT A REPLY WITHIN 24 HRS. FAILING WHICH I POST THE COMPLAINT TO TELECOM MINISTRY.

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Comments

missindia

from Gurgaon, Haryana

dear sir, i m olso hvng mtnl data card...n m facing a problm of slow spped, frequent disconnection problem.i called mny tyms on 1503 but no reply.and they gave me other alternate no.1.[protected]
2. [protected]
3.[protected].
but all abov no.s r not wrking. nd today i called them, they now saying our problm vil solved within 48 hrs.i am asloso fed up calling..even i hv mailed them but no reply yet.

my complaints no/ r 68600033, 68600020

dont knw wen dis problm gt solved...