MTNL (Delhi) — Speed is down

My internet connection speed has become very slow form 1/december/2008.Earlier speed is 200kB/s, now it is only 20kB/s.I have talked to customer care, e-mail and register complaint on 1504.They call me and ask "What is the problem.".When i told them that speed is not coming.He said "Bas speed ki problem haina jee aur koi problem to nahi hai na.". That is what i am doing from one month.I don't know waht else to do, what happpen suddenly to speed of mtnl.I have talked to all of my freinds, same thing has happened to all of them.
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MTNL (Delhi) — Broadband

No facility is being provided to check the remaining free MB allowed to download
Have you guys realised that with this callous attitude toward customer compalint your childrens are not going to get service in mtnl as there wont be anyone to have this connection, though you may save your service as you are still thinking in sarkari way that your salary shall be yours.
I have complaint for my broadband many times many places but no one care to attend it as all dumb are sitting there in call centre and chit chatting without bothering to register the complaints.
1504 helpline number remain purposely busy so that no one can send the complaint.
I you guys have little shame then attend to my net complaint.
Regards,
Bhopal Singh
011, 22921778, [protected]
my broadband connection provided with telephone 22711503 is not working since 04.04.09. I lodged a complaint with Mayur Vihar (Pocket IV) office on 04.04.09 but till date complaint has not been attended to.
I lodged a complaint on line also on 11.04.09 vide Docket No. 37784 but received only one phone call per day but fault not rectified tilldate.
I would request concerned officials to look into it and get fault rectified otherwise my purpose of having broadband connection is being defeated.
Regards
My telephone no. is[protected], whitch is dead since 18.04.2009 and i complaint regarding this on 20.04.2009 but till date 22.04.2009 my telephone is not working.So i am suffering many problems.

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    Mahanagar Telephone Nigam [MTNL] Phone
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    +91 11 2431 0212
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    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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