[Resolved]  MTNL Delhi — Refund of Payment

Dear Sir,

Our broadband (phone#[protected] is not working for about past 6 months. In between it was OK for about 15 days but again it stopped working. There is a regular follow up from your call centre on phone ...only and assured it will be done within 24 Hrs, but we wonder after how many months or years will those 24 Hrs come.

Despite many complaints nobody gas bothered to come over and check the problem. We are unnecessarily paying for the service which we are not provided with so same same should be refunded to us for the period it is unused due to the fault and restore the broadband urgently .

Please look into the matter on priority.

Vipul Gupta -[protected]

Refund of Payment
I am a landline user of mtnl, my no. is 23558341 CA no. is [protected]. I have done double payment for my bill of Rs. 768 of August month, 1st online payment and second in cheque they accepte both amount in favour of the same bill. Please refund my amount or adjust in the Sep Bill. Payment done on 31st Aug 2009 and 4th Sep 2009.

Refund of Payment
I am a landline user of mtnl, my no. is 23558341 CA no. is [protected]. I have done double payment for my bill of Rs. 768 of August month, 1st online payment and second in cheque they accepte both amount in favour of the same bill. Please refund my amount or adjust in the Sep Bill. Payment done on 31st Aug 2009 and 4th Sep 2009.

Despite many complaints nobody gas bothered to come over and check the problem. We are unnecessarily paying for the service which we are not provided with so same same should be refunded to us for the period it is unused due to the fault and restore the broadband urgently .

Please look into the matter on priority.

Hitesh Wadhwani -[protected]

I was paying MTNL bill online and the payment was deducted twice .please adjust the extra amount in the next bill.My no is[protected] and CA no. is[protected]