Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

i have not received my bill of telephone no.25997152

MTNL landline & DOLPHIN — not getting bills

I have one land line connection[protected]& two dolphin connections [protected], [protected]
I am not getting my bills since last three months.

Kindly send my monthly bill through my mail I.D.also.

My mobile no. is [protected] (Dolphin-Jeevan Sathi Scheme). I have not received the bill for the
month of March, 09 issued in April, 09. The same is not available on the web site. Please send
the duplicate bill immediately. I shall be grateful if this bill and the next bills are also sent to me
through email in future.

M P Sharma

am user of mtnl land line from last abt 10 -12 years...
my no is[protected]
but from near abt 3 months iam not getting bill service ..
i have done lots of complaints but didnt get any reponse..
plesase help it out

My mobile no. is [protected] (Dolphin-Jeevan Sathi Scheme). I have not received the bill for the
month of March, 09 issued in April, 09. The same is not available on the web site. Please send
the duplicate bill immediately. I shall be grateful if this bill and the next bills are also sent to me
through email in future.

Our mobile no. is [protected] (Dolphin) in the name of Mrs Nirmal Dhingra. We have not received the bills for the months of March, 09 & April, 09. The same is not available on the web site. Please send
the duplicate bills immediately. We shall be grateful if these missed bills and henceforth from now, all the future bills are ALSO sent to us through email.

my telephone number is 25381336.i want to complaint against mtnl service regarding broadband and landline.in landline there is so much disturbing in landline phone and even in internet there is much
problem of adsl and no phone is picked up on the service center in dwarka 20 d mtnl office, and we are not recieving our telephone and internet bills from 6 months .So i requested you to take necessary action as soon as possible.

My mobile no. is [protected] (Dolphin-Jeevan Sathi Scheme). I have not received the bill from February, 09 till June09. I shall be grateful if you mail me the bill monthly to my mailling address
as per records.

MTNL — not receiving monthly telephone bill

I have not been receiving my telephone bill for the last one year. ph. no. 25338117 . kindly look into the matter and send my telephone bill regularly to my address. Sewak Park Uttam Nagar. My complete address is already with you.

This is rgarding telephone no. 23932294
The regular monthly bill is no received on time.
The bill for the month of August 2009 is still not received.
kinsdly do the needful so as i could pay the bill on time.

Dear sir,
Please send the detail of my bill in this my mail Id . My telephone number is [protected]

MTNL — not receiving of bill

my phone no. is [protected] we are not recieving our bills since 4 months. and i have complained many times in regional mtnl office. but there was no response regarding my complaint. i hope required action should be taken. u should specify the reason why our bill is not posted on my adress

complaint regarding telephone bill for the month of oct. 09 not receive till date.

please do some efforts.

bills are not being received at billing address send by mail also current dues.

Dear sir,
I Mr. Amit walia with telephone no. 25355083 and resi address. R2/121 mohan garden, uttam nagar, near s.d mandir can not recieve any bill for 4 months. we have to pay bill by duplicate bills everytime .please acquire my complaint.

your sincerly,

Amit walia

my tel no 22931231 bill has not recieved yet now so plz give the information of bill at my home (mascles zym) gali no 14 prem vihar or on my cell no [protected]

deer sir
my tel no[protected] bill has not recieved jan 2010, yet now so plz give the information of bill at my home and my e-mail or on my cell no [protected]
kamal nayan
sonia vihar delhi 94

Hi,

I Have not received my MTNL Bill of Aug.10 and phone no. 29234300

Thanks
Gunjan

Dear Sir
I am subscriber of landline telephone no. 27016874 Consumer No. [protected] and I am not receiving the bill regularly by post and hence my telephone is disconnected for no fault of mine. It may be noted that latest bill dated 09.09.2010 has not been received by me and I have been warned over telephone on automatic system that your bill is due for payment and shall be disconnected.
I request you kindly to send me the bill in future at my e mail address: [protected]@hotmail.com as well by post.
Please send the above bill over my e mail immediately so that payment can be made.
Thanking you
Yours faithfully,
Satish Malpani

sir, i have not recd my nov 2010 mtnl landline bill ph no 25038521 & ca no is [protected].pl issue dup & sent to my address or email www.[protected]@yahoo.com thanks & regards mukesh agarwal

MTNL — NOT RECEIVING BILLS PREVIOUS 4 MONTH

Non-receipt of bills.

Tel. No. 26996424

I am not receiving MTNL bills on time as a result every time I will have to collect the duplicate bill copy from the MTNL centers/or pay the penalty for late payment.

I would request you to kindly post the bill...

I have not been receiving my telephone bill since i get mtnl phone. ph. no. 25492756. kindly look into the matter and send my telephone bill regularly to my address.

MTNL — not receiving bill at place

I am not receiveng the bills at my place from last two months.
My phone no.is[protected]
My address is k-21/43 Laxmi Bai Marg, Gautom Vihar Ghonda Delhi-11053

Bill of mobile No.[protected] is not received since last 6th month, for taking bills person sent to delhi . You are requsted to send the bill on our E mail id as [protected]@upptcl.org .

i have not received my bill of telephone no. 25360889.
make it possible to reach us in any way,
Kindly send my monthly bill through my mail I.D.also.

[protected]@gmail.com, [protected]@gmail.com

I HAVE DID'T RECEAVED MY CURRENT BILL LANDLINE NO[protected]
PLEASE CHANGE MY WIRE
MY E MAIL [protected]@yahoo.in
thanks& regards

sir i have takaen a plan of rs 599/ but my downloding speed is 28kbps.my mobile no. is [protected] .sp plz solve my problem

hello sir mam i am your customer i heared that u r making your plans in feature @ very low prices i have my cyber cafe in delhi this is not good new for me i dont think so in feature people can use cyber cafe.

hello sir mam i am your customer i heared that u r making your plans in feature @ very low prices i have my cyber cafe in delhi this is not good new for me i dont think so in feature people can use cyber cafe.

mtnl and internet connection — bill is not according to the plan

respected sir,
This is to inform you that my current internet plan is 250 tricombo(limited).but the bill is exceeding according to the plan.it is around Rs 900-1100.we have complaint this several times on 1500 and 1504 both..but they hardly responds to our complaint.now we want either our billing of internet connection becomes proper or disconnect our internet and phone both...

An early action in this matter will be highly appreciable.

Poonam gupta
mtnl phone number[protected]
C.A no.-[protected]

Hello Sir/Madam

i am your customer. i have paid twice he charges of Initial charges for DSL C. i had taken this new connection on 15 Jan 2009 but my modem was not working properly then i talked some MTNL fellows they told me to took Wi-Fi modem and written application to change my modem. one day one person came and changed my modem normal to wi-fi, even though i had already paid the charges of Rs 300 of normal modem and in this month April again they charged modem Rs 300. when i went to Bhika ji cama place they told me to talk to Kidwai bhavan. so, is it reasonable to charge twice charges for modem.

I totally agree with these complaints, MTNL the worst service providers, totally Govt.service attitude towards customer, they promise speed of 256kbps downloading speed and we get maximum 28kbps downloading speed, even a turtle moves faster than this.and no other brand provide internet service in my area, the day they willthe moment i will kick off this bloody slow and harassing service of MTNL.
i just hate MTNL and the people work there, just eating for free.lazy

Dear Sir,

This with regard to Broadband connection of internet (mtnl) vide Phone nO.22434431,
Installation as per the plan 599/-combo unlimited, but billing is 743/- how come donot
understand seconly about the modem is not wi-fi still charges has been charged Rs.75/-
instead of Rs.50/-

Pls look into the matter and resolve the same at the ealiest.

Regards

Dear MTNL,

my name is Anil KumarI recent called a ccs lady regarding rs599.00 combp plan iam confused now to read out the abv comments regarding generation of billing our phone no is 25371612 please take care atleast my bill.

Regards
Anil

RS. 599/- BROADBAND CHARGES AND NOT SUPPLY OF DETAIL
I have convert my broadband connection for unlimited plan Rs.599/ from last two months even than I am receiving bill for Rs.[protected] to[protected] Free metered calls 82. It shows a harassment to the new consumer and MTNL DELHI department is not educating the persons which plan is useful.

Pl look into the matter and adjust my payment for Rs.599/- P.M. unlimited plan.

Hoping for early response and also send me the details o[censored]ses of internet bill details of the bills my Email Id: shyam.[protected]@gmail.com
Mobile No.[protected]
27785352 CA NO. [protected]
shyam sood

mtnl broadband combo unlimited plan — broadband not working and no speed

The service is all time worse.
I have a using MTNL BROADBAND CONNECTION (TELEPHONE Number:[protected] with 256kbps combo unlimited plan at my residence with last two months the broad band is working most erratically. It comes one for a few minutes and goes off for many hours. Repeated complaints to 1504 have bore no results. I am really fed up of this connection. The download speed whenever the connection does work is never more than 10 to 25 KBPS. For the last few days the broad band has not been working at all. All the lights in the moded except the ADSL lights not work.

Sir/ Madam
i am sushant and my Broaband no. in[protected] in am using 256kbps plan and my internet speed is very slow i am getting very slow speed.
i hope that u will increase its speed as soon as possible

thanks
sushant viskarma

Hi

iam not happy the speed of mtnl broadband 599 unlimited plan his speed is too slow 54.02 kbps

my plan speed is 256 kbps please solve the problem

same problem appear since two months, please help me out.

helloo sir/madam

my tel number is[protected] and i hav a plan of 599 combo unlimited BB usage.
The downloading speed of this connection is very slow around 15-30kbps and my plan speed is 256kbps.
so plz slove this problem as soon as possible ..

Sir/ Madam
i am harsh vardhan and my Broaband no. in[protected] in am using 256kbps plan and my internet speed is very slow i am getting very slow speed. many times internet not working.
i hope that u will increase its speed and its connectivity as soon as possible.

thanks

harsh vardhan

helloo sir/madam

my tel number is[protected] and i hav a plan of 599 combo unlimited BB usage.
The downloading speed of this connection is very slow around 15-25kbps and my plan speed is 256kbps.
so plz slove this problem as soon as possible ..

Dear Concern,

Our landline is down since last 10 days. Nobody is looking into this and we are facing lot of harassment.
We had paid the bills on timely basis.One of your engineer UN Singh, Dabri Telephone exchange has misbehaved with me. He is not supportive at all.
May someone looking into the same and take appro. action

Regards

Mohinder Singh
Mob. [protected]

Dear Concern,

Our landline is down since last 10 days. Nobody is looking into this and we are facing lot of harassment.
We had paid the bills on timely basis.One of your engineer UN Singh, Dabri Telephone exchange has misbehaved with me. He is not supportive at all.
May someone looking into the same and take appro. action
Landline No.[protected]

Regards

Mohinder Singh
Mob. [protected]

Dear Sir,

I have a Broadband connection of mtnl my plan is (599 unlimited)

but my dowenload speed is only 20 to 22 kbps. This is not good

Soo kindly suggest me how i can increse my speed. i want minimum

dowenload speed 50 kbps.

thanks and regards.

Dear Sir,

I have a Broadband connection of mtnl my plan is (599 unlimited)

but my dowenload speed is only 20 to 22 kbps. This is not good

Soo kindly suggest me how i can increse my speed. i want minimum

dowenload speed 50 kbps.


thanks and regards
Amit Kumar
[protected]

Hello Mtnl Staff,

I m having a MNTL Broadband Connection and since when I bought your broadband connection I m getting only 28kbps download speed & i m having a unlimited 599 Combo Plan and there written that user will get download speed minimun: 250kbps . So please fix my problem as soon as fast & Possible.
My MTNL Landline number :[protected].
From: Manzoor ul Hasan

Dear All,

Those who are having problem with speed i would like to tell them that according to plan u will get 256kbps which is equivalent to 32kBps. where b=bits and B=bytes. 8 bits equals to 1 Byte. So i[censored] r getting 24-26 kBps then there is no problem with ur speed. i[censored] r getting lesser than this then contact customer care viz. 1503 for delhi. And if i have misinterpreted ur query then i m sorry.

My tel no is 22633602, Despite my several complaints there has been no improvent in the net speed... thespeed is dead slow, kindly advise whome can we complaint...

Rgds
A.Gera

MTNL Broadband — speed is not according my plan

dear sir,

my mtnl no is 27860281. i have a plan of 599 unlimited combo with 256 kbps speed. but we get only 50-120 kbps speed. we have complaint about it a lot of time but no action will be taken till yet.

please solve my problem as soon as possible as i enjoy my unlimited plan.

thanks & regards

Rajesh jain

My Broad band telephone is not working. No. 26716440

Kindly do the needful.

MTNL Broadband service — complaining about slow downloading speed of internet

i have complaint many time but no action taken by the mtnl. please check it out.otherwise i change my connection from mtnl to airtel.

bad service of internet very very slow speed.

Sir,
Mera Tel.no.25432464 hai sir meri broadband ki speed kafi kam hai. Mera 599 unlimited plan hai jo meine Febr mein liya tha . is plan ke acc hame 0 to 2 Mb/sec ki speed batai gayi thi. ab paar mera to internet hee kabhi nahi chalta speed to dur ki baat hai... plz. do something immdly about my probl' or i will have to discontinue with MTNL .

As per my plan committed min. bandwidth is 512 but I am getting less than 90 kbps. I lives in West Delhi.

MTNL promise some thing and actually it is around 15% of that they committed. When I phone to complain cell atnumber 1504 it they put in hold for 30 minutes, then tired same story... no use.

I recommend people to switch to Airtel. there service is best. So switch to worst to Best.

sir
this is govind singh From South Delhi. my land line no. is[protected]. I'm using Rs.599 Combo plan it's speed should be 256 kbps but i'm getting only 15-25 kbps speed. plz solve my problem..!

Sir, My telephone no. is 24101072 with 250 combo plan enabled with internet speed of 2mbps. But at all the time i have received only 20-30 kbps downloading speed. Plz. solve this problem.. at the earliest.
with thanks.

Dear Sir,

my tel number is[protected] and i hav a plan of 599 combo unlimited.

The downloading speed of this connection is very slow around 15-25kbps This is not good

Soo kindly suggest me how i can increse my speed. i want minimum

dowenload speed 100 kbps.

so plz slove this problem as

mtnl broadband unlimited — plz increase my net speed

sir, i am having my phone no [protected].speed is very slow.i have given so many complaints, plz increase my speed.

sir mayra mtnl broadband plan 256 kbps ka hay or mayre nebur ka bhe yahi plan hay laken uski speed 1.5 mbps aati hay or mayre 40kbps tell me hum dono kay same plan hay laken uski speed 1.5 mbps aati hay kyo. my no is [protected]

sir,

earlier i was having problem that my net get disconnect after every five minutes now when i is solved after many complaints then new problem rised is i havind limited downloading speed of 25kbps instead of 90-100kbps.my mtnl landline no. is[protected]

Sir,
My telephone no is[protected] and the plan i hav opted for is 599 combo unlimited.
I would like to bring into your notice that the download speed is not crossing 25 to 30kbps which
has to be upto 256kbps.kindly help us with the same as soon as possible.
regards,
H.R.Prabhakar

Dear Sir,

My tel number is[protected] and i hav a plan of 599 combo unlimited.
The downloading speed of this connection is very slow around 15-25kbps which is too less which has to
be upto 256kbps.
So kindly help us solve this problem as soon as possible.

Regards,
H.R.Prabhakar

sir,

mera no. 23543321 hai mere net ki speed 220 kb se age badti nahi aur mera PLAN 599 UNLIMITED Hai si please jaldi se karo aur ha jab mein customar care par call karta ho to koi log udh ke rakh dete hai yeh hamere liya bahut dikkat vali baat hai . ihope you will solve this promblem very fast.

sir i m using 1300 unlimtd plan of 512 kb/s speed ...bt i m getting only 27kb/s download speed my no is 22961502...plz help me

My broad band is not properly connected &it is inoperative.Inspite of repeated complaints no one has even attended to my complaint.Besides other problems spilter needs to be replaced.MTNL has recovered monthly charges even though system was not working.Kindly improve customer services
otherwise customer will shift to others .
AKChopra
Ph No. 25082206
Mob No. [protected]

I am having MTNL broadband plan 649. I am having problem with the internet connectivity. Some times it take very long to connect with the internet and some times it does not connect at all. Some times it goes off all of sudden and may never come back.

I have lodged a no. of complaint at 1504 and also at local exchange ( at Sect 6, Dwarka, New Delhi.) but of no result. The officers at exchange would promise to come and visit the house but never came!

when I inquire about the fate of my complaints at 1504 the gentleman told me that they forward the complaint to the concern area manager, but I have never received any call back from the area manager or any concerned officer on the basis of my complaints at 1504. I think there is no mechanism of getting feedback about the complaint at 1504.

The internet has become an essential part in life but the MTNL which promises to give best and responsible service is yet to understand it, that is why it is least bother about the complaints of its customers.

MTNL Broadband — no download speed

my number is 26542810 as mtnl promises to give 256kbps download speed i am getting only 27kbps speed stable speed please check and do the needfull

Dear Sir, my telephone number 22933508, CA-[protected].

I have a Broadband connection of mtnl my plan is (599 unlimited)

but my dowenload speed is only 20 to 22 kbps. This is not good

Soo kindly suggest me how i can increse my speed. i want minimum

dowenload speed 150 kbps.but telephone exchange vaale khaite hay ki aap ki speed 256 kbps ki aani chahiye.

thanks and regards.

Broadband — change plan about unlimited downloading

i am new subscriber of internet of broadband. i aply the plan of 250/- per month one GB downloading but i found one GB is very short and in the 6 or 7 days the net covered one GB. After about 10 days i write an application to change my plan as UNLIMITED DOWNLOADING @750/- per month.I also submitted my GOVT. SERVENT CERTIFICATE in connection to reduce or conceesion to me in broadband bills. But yet not reply or respons given me by your hon'ble department, sir. I request to yourself please inform me at my email i.e. written above. with regards...sb [protected] surajbhanjaand...email...is>>>>>>sbhan.[protected]@rediffmail....⇄

dear sir,

my mtnl no is 23693583. i have a plan of 599 unlimited combo with 256 kbps speed. but we get only 10-25 kbps speed. we have complaint about it a lot of time but no action will be taken till yet.

please solve my problem as soon as possible as i enjoy my unlimited plan.

thanks & regards

Naveen kumar

sir, madam

i have 599 mtnl broadband plan its speed is 256kb but my net speed is not cross30 kb i complaint many times but no action is taken please take any action soon.

sir, madam

MY tel no. is[protected]. i have 599 mtnl broadband plan its speed is 256kb but my net speed is not cross30 kb i complaint many times but no action is taken please take any action soon.

I Just bought MTNL broadband 7days back. The internet was working fine in first 2 days. Then after it stopped working. I have filed complaint but for last 5 days nobody contacted me. I have made so many calls to them but they don't listen to me. I am frustrated. Please do something. My no is[protected] .

Mtnl 250 kbps BROADBAND Plan — Internet Connection is not working For past 1 month correctly

MTNL Services

I Dheeraj Saini is a Employee of Mirco Dynamics and currently using internet service of MTNL Plan : 256Kbps on phone no.27552209 for around 3 months on my Office Address, earlier the services were not satisfactory but since last 1 month they have become worse which has caused me and my company a lot of problems.

The speed as my plan should be 256 Kbps, but the net is not linked properly on a whole day.
The complaints regarding there matter the executive of the toll free no. 1504 many times by me but this problem is not resolved. Sometimes they ask me to contact the area manager who most of the times doesn't picks the phone.

to whomsoever it may concern

i have broadband connection of 256 Kbps but my download speed does not go beyond 10 Kbps

please rectify it as soon as possible

sir
my name is nand kishor From South Delhi. my land line no. is[protected]. I'm using Rs.1299 Combo plan it's speed should be 512 kbps but i'm getting only 180 kbps speed. plz solve my problem..!

sir my ph no. is[protected]. i have a trib combo plan (599 Rs.) one. meri download speed 25kbps aa rahi hai. plz download speed tez karvado.

My MTNL No. 26048200 not working last 10 days i have launch complent with MTNL on 23.07.2009 Comp. No. 312 but no body attend the complaint and we face havey problem regarding internet oo more.
request u to arrange to provide proper service at my phone



Thanks
Swadesh Kumar Rajput
[protected]

absolutely right...apki request bilkul genuine hai...kisi concerned authority ko is par action lena chahiye...

hello sir/madam

my tel number is[protected] and i have a plan of 599 combo unlimited.
The downloading speed of my connection is very slow around 15-25kbps and my plan speed is 256kbps.
I am facing this problem past two months & i did complaint so many times but no action had been taken against my complaint.So please slove this problem as soon as possible ..

mtnl broadband 599 combo offer — internet not working

hi my mtnl telephone number is 22130445 i am from new delhi i have complaint many times about my problem to customer care but i am getting no complaint so i kindly request the concerned autorities to look in to the matter .

I have been using airtel and MTNL broadband in delhi for the past few years. I far as i know on a 599 combo unlimited plan in MTNL the download speed does not exceed 33 KBPS. I too get around 29-33 Kbps. Same goes for an airtel 256 Kbps connection. People getting more than that are luck i guess..
If anyone knows a way to increase the speeds please let us know. Don't expect much from MTNL guys.

There is a speed test link on MTNL portal. See if it helps

http://202.159.217.199:8080/mtnlPortal123/dsl/tester.jsp

I have transfer my landline from kalkaji to khidhki village, malvi nagar. On that line broadband facility was available, but after a long await when line got activated there is no internet facility on it.
Can anyone tell me contact person / number.


Regards,
Anwar A

Hi to All,

This is the simple thing. Nothing is going in a wrong way..

For example when you purchase a broadband plan for 256kbps that is 256kilo bits per second not 256 kilo bytes per second.

You should get speed around 1/8th of the plan's speed. i.e., when using 256kbps plan then the speed would be around 25K-30K around.

So buddies please make your mind clear.. It could be only in that way if your plan is providing the speed upto 2mbps then you will get speed around 200-300kps.

Thanks
Happy Surfing

hi sir,
i m very disappointed the way i m getting response from mtnl about my internet speed.I am not
getting actual speed that is around 256kbps.I am just getting around 20-25 kbps.plz take some hard
steps as soon as possible.

hi
i have broadband connection 599 unlimited plan.my connection having always problems in conneting my internet connection having very slow speed.so plz consider my problems erlier.

Hello Mtnl Staff,

I m having a MNTL Broadband Connection and since when I bought your broadband connection I m getting only 28kbps download speed & i m having a unlimited 599 Combo Plan and there written that user will get download speed minimun: 250kbps . So please fix my problem as soon as fast & Possible.
My MTNL Landline number :[protected]

MTNL Broadband — speed is slow and variation in speed

internet speed is very slow and and variation in speed it start from 30kbps to 8-9 kbps, problem in downloading files.

my tel number is[protected] and i have a plan of 599 combo unlimited.
The downloading speed of my connection is very slow around 15-25kbps and my plan speed is 256kbps...[my ac no [protected]]

my tel number is[protected] and my AC no, [protected] i have a plan of 599 combo unlimited.
The downloading speed of my connection is very slow around 15-25kbps and my plan speed is 256kbps.

my tel number is[protected] and i have a plan of 599 combo unlimited.
The downloading speed of my connection is very slow around 15-25kbps and my plan speed is 256kbps.
my AC NO[[protected]]

phone no. 22395033

i have mtnl unlimited broadband combo plan(599) and my broadband speed should be 256 kbps.but my speed is 23 to 30 kbps.from past i week
i am facing this problem.i called my area manager but my problem not solved yet...

Sir/ Madam
i am aakash s/o Mr. Krishan ji dass and my Broaband no. in[protected] in am using 256kbps plan and my internet speed is very very slow . i m using the internet from last few years and from very bigning speed is very slow,
i hope that u will increase its speed as soon as possible
i will be very thankful to you

thanks
aakash

sir my telephone no. 27581916 my broadband conction working not properly speed not properly

respected sir/maam
i have applied for a new internet connection on 22 sept this year.
Document collector asked me for Rs 500 as initials, he gave me a slip regarding this.But after some days lineman refused to install the connection due to poor signal, now i want my money back .i made lots of calls to the concerned authorities but it didn't cause any effect on them.How could i get my money back?please suggest me.
Please help me out.

sir,

i have a mtnl connection which i am using from 2007 and when my plan was limited- 500mb download at Rs 300 my speed was 140 mbps-200mbps and now when i changed my plan to unlimited for downloading thing they costed me Rs600 and now my speed is 23kbps for downloading
sir please help as i need 200kbps as that which was my earlier

thnk you and please help

Sir

My phone no. is 29961671 and C.A. No. is [protected].My plan is TriB combo UNLTD.I am receiving downloading speed only 15 KB/S.SO give me speed as explained by you.

MTNL Delhi Broadband — BROADBAND SPEED

My phone no is[protected]. I am not getting a download speed of 200kbps for the last six months. Download speed is around 30kbps only. My plan is TriBB combo 500. Please do something about it.

dear sir
i have 599 combo plan bb .can u tell me .in this plan what is unlimted ? ur tarrifs plans shows 1 GB data free now tell me ..reply fast

thanks
dinesh kumar vimal

i made a booking of boardband on 5 of oct. But till my boardband is not install. Please do the needful.

Sir,

My Phone number is[protected]. I made change in my plan on 5-oct-2009. I booked for boardband
599 but still it is not installed. And I lodged complaint many times since than but no action is taken.
Please do the needful.

Hello Mtnl Staff,

I m having a MNTL Broadband Connection and since when I bought your broadband connection I m getting only 28kbps download speed & i m having a unlimited 599 Combo Plan and there written that user will get download speed minimun: 250kbps . So please fix my problem as soon as fast & Possible.
My MTNL Landline number :[protected]
From: Rishabh Harit

Sir,

It is a luck for many of the MTNL broadband user that they get 200-250kbps bandwith...
if some1 usingthe plan 256kbps unlimited 599 combo
then he should be getting maximum of 30kbps...
but i dnt know how people are getting so much bandwidth...i know no friend of mine who is geting 30kbps.all are enjoying 200kbps -250kbps (even if they live in my neighbor ) paying the same amount that i pay but am getting only 30kbps...and thats so unfair of MTNL..
Either every1 should get that speed or non...bcoz we all pay the same and desrve the same...

this problem is more than a year old and have not been corrected till now...
My landline no. is 28535907

I am y`r customer facing a huge problem in internet connection from last five to six month. After number of complaints, no one take interest even than Area Manager, or G.M. Office. It is full of harassment to customer. My No. is 22510616 pl. take the necessary steps other wise given un support letter.

dear sir/mam
We have MTNL (599) PLAN.The downloading speed is very poor.it's around ( 10-15 )kbps.
And all the above users are suffering because of this ( mtnl -599 unlimited plan).
By providing FREE DOWNLOADING you people have REDUCED the speed.
so that users like us suffers.
it's very poor of you that MTNL is doing such kind of nasty things to make it's user go mad.
MTNL on which people can bank upon without any doubt, if will do like this then where can we go and ask for HELP.
"I am sure there are many more suffers like me .
Will any one listen to our request and solve the problem once for all"

hi sir my tel no. is 22303034... and my plan is 599...
my speed is very slow... sir how can i increase our speed... plzz suggest me ...

sir mtnl say that in this plan he give 256 kbps speed but he can't give this ... plz solve this problem

TELEPHONE LANDLINE COMPLAINT
TELEPHONE NO 28522901
DOCKET NO 461
complaint DATE 18.12.2009
EXCHANGE NLR
TILL DATE MY TELEPHONE NO NOT WORKING

Please take Action

Regards

my internet plan 599 unlimited
i was told that 256kbps speed will be provided
but i got only 25
how can i increase speed

i have subscribed 599 plan of mtnl but not getting the proper speed
my no. is 25103302
and CA no is [protected]

dear sirs: my broadband connection is not working for the last several days . this problem occurs whenever the weather is bad.in this country govt .companies do not bother to give rebate for the days service has not been provided. nothing can be done about this as the 'babus' consider themselves above law. .they are not answerable to common citizens. but they will crawl in front of their higher 'babus', leaders, etc.

my no. is 29554632.

i have to have another broadband as i cannot depend upon mtnl internet.

i also want to reduce the plan i have currently . there is no point paying nearly[protected] rupees when i have to have another internet connection

Dear sir
this is ROHIT from Dhaka Village, Kingsway Camp, Delhi-110009. My landline no. is[protected]. I'm using Rs.599 Unlimited Combo Plan it's speed should be 200 kbps but i'm getting only 10-20 kbps speed. This problem start within 4 days. Plz solve my problem...!
My mobile no. is [protected]

sir the speed should be at least 256kbps

dear sir/madam.

i am having MTNL broadband connection & using mtnl trib Unlimited combo plan with a speed of 256kbps, for about 3 to 4 month i got speed around 230 to 220 KB/s but now my speed have reduced to about 25 to 30KB/s form past few months.i have complained many times on 1503 but the problem is not resolved yet,

i therfore request you to please look into the matter & fix the issue as soon as possible & provide us the promise speed, my landline no is[protected]

thnks:)

helloo sir/madam

my tel number is[protected] and i hav a plan of 599 combo unlimited BB usage.
The downloading speed of this connection is very slow around 15-30kbps and my plan speed is 256kbps.
so plz slove this problem as soon as possible ..
and increase my plan speed

i have 999 unlimited plan from 512kbps speed.my phone no.27917820, sir my net speed last 4day 25 to 30kbps please help me.

helloo sir/madam

my tel no. is[protected] and i am using the plan of 599 combo unlimited BB usage.
The downloading speed of this connection is very slow around 15-30kbps and my plan speed is 256kbps.
so plz slove this problem as soon as possible !!

sir, i am having my phone no [protected].speed is very slow.i have given so many complaints, plz increase my speed.

My name is Anshul tyagi
And i'm also facing the same problem the spped promised is 256kbps
but i only get around 15-30 kbps and that too is not continous.
please solve this issue...
the speed has been slow since last one month..
please help my landline no. is[protected]

DEAR SIR,
WE ARE SUFFERING WITH THE SPEED & THE CONECTIVITY PROBLEM OF YOUR

BROAD SERVICES ON OUR TELEPHONE NO. 23277654 IN THE NAME OF SMT. PROMILA GUPTA

PROPRIETOR OF PROMILA & COMPANY.

SO., YOU ARE BEING REQUESTED TO KINDLY SOLVE OUR PROBLEM & HELP US .

THANKING YOU
JITENDER SHARMA

I am also having the same problem.My telephone no. is [protected] and plan is of Rs599 which should provide at least 100kbps download speed, but now the speed has reduced to 40(maximum).Please take some action.

sir
i have broadband connection of 256bkps which has been incresed to 512kbps, but i am still gettin 40-50kbps whan i downlaod

plz solve my problem

Hi,

I have upgraded my MTNL plan to TriB UL data-512 Combo, but i am still getting speed of my old plan. Also it was promised to the customers that as of 1st April 2010, we will be getting downloading speed upto 1 MBPS on TriB UL data-512.
Please can you escalate the issue because i feel i am being cheated since even after upgradation, i am still getting old speed.

Kind Regards
Mayank

MTNL,DELHI — Internet speed not changed to 512 KBPS

On my telephone no. 22752214 interet speed has ot bee sofar changed to 512 kbps from 256 kbps. Urget action is requested.

Dear Sir
I have a Broadband connection of mtnl my plan is (599 unlimited) Phone-No-
[protected].

but my download speed is only 15 to 20 kbps. This is not good.

Already complaint 3 or 4 (complaint No 64085, 65553 )time online and manually on phone

So kindly suggest me how i can increase my speed. i want maximum

download speed .

thanks and regards.

hello
sir, madam
mai karan bhardwaj delhi shahdara se hu meri net ki speed bhaut kam hai koi bhi site kholni hoti hai to bahut time lagta hai aur peechle 4 dino se net kabhi aata hai aur kabhi nhi aata ..mere net ka unlimited wala plan hai jiske hisab se net ki speed 512 honi chaiye par net ki speed to bahut kam aati hai sir maine iski phele bhi complaint ki thi par koi reply nhi aaya ...mai aapse request karat hu plz meri prblem ko jaldi se solve kare plzzzzzz...yeh mera no. hai 22820957...plz solve my prblem as early as possible

Thanking you

helllo
sir, madam

i m nirupma dutt drom delhi shahdara ..sir mere net ki speed bahut kam hai bahut dino se mere net ki speed bahut kam aa rahi hai..maine 599 wala unlimited plan karwa rakha hai ..aur meri net ki speed 1 week se bahut jyada kam aa rahi hai aur bahut bar to net aata hi nhi ..mai aapse request karti hu plz meri prob ko solve kare ..yeh mera no. hai 22832804

thanking you

it is one of the worse internet i have ever seen. Nobody would even pee on MTNL if they would have options.
i am facing problms since a month now on 29913858. nobody is ready to listen. not even area managers.

Mumbai, 06 December 2010

To,
The MTNL Manager
MTNL Fort,
Mumbai-40005

From,
Alliance Française de Bombay,
Theosophy Hall,
40, New Marine Lines,
Mumbai-400020

Subject : problem in download speed

Respected Sir/ Madam,

At present we have the Broad band tariff plan DSL unlimited 1599. my number is 22036187 gives me a speed of 1.344Mbps. in the initial month the speed was good but after that it has drastically dropped. We have made several complaints and when ever, we call 1504 they say that speed issue they do not handle and give me other numbers to call which are as following : 26435000, 26432300, 26433000, 26451100,[protected] the incharge at each of the following numbers is not available at any time of the day and even after several complains to 198 the issue has not been solved. Time to Download: 67.107second(s) Your Bandwidth: 672.70Kbps (0.657Mbps) and its 6 Dec today and there is not much change in the speed.

We request you to do the needful at the latest.

Yours sincerely,

Anne DUBOURG
Director of Alliance Francaise de Bombay

Hi Buddies!!!

I have gone through most of your complaints... I felt that most of you have miss-understood the concept of kbps. So, I would like to tell all of you that if your service provider MTNL is providing a speed of 512 KBPS (KILO-BITS PER SECOND), it means, that you are suppose to get a download speed of 64 kbps (kilobytes per second).

Please remember that 1 kilobyte is equal to 8 BITS. Hence, 64 kbps (kilobits per second) is equal to 512 KBPS (KILO-BITS PER SECOND). The service provider states the speed in term of KILOBITS, whereas, the PC/laptop shows you the speed in kilobytes.

Hope, my piece of information would be useful to you. For any query, contact me at my email id "[protected]@yahoo.com".

Thanks & Regards,

Supratim.

Hello,
My Internet speed is extremely slow . I am using unlimited plan of Rs 699. My tel no is[protected]
model no : DSL-502T
Kindly do the needful .

sir i am lokesh my tel no is [protected] i live in anupam apartments arjun ngr. maine abhi kuch dinpehle hi optical fibre lagwaya hai aur mujhe mere plan k hisab se bahut kam speed mil rahi hai.mere plan k hisab se mujhe 512kb/ski speed aani chahiye after 4 gbs par mujhe 14, 16kb/sec ki speed mil rahi hai from which i m not satisfied so plz improve my speed
thanks

hi sir
I am arbaz i am very disappointed by your services all net iptv etc i have because your services work in the half month work only in a month your iptv and net not working and when they worked iptv is always freezing sound, picture all are freezing too much and when net working net speed is so slow the speed of it 40 kbps solve my problem please my user idi is 26654899 help me

Sir/ Madam
i am sadik and my Broaband no. in[protected] in am using 256kbps plan and my internet speed is very slow i am getting very slow speed.
i hope that u will increase its speed as soon as possible
my bandwidth is coming 90 kbps only

thanks
sadik
director of jeevan project

Me also facing the same though i have opted for 1 mbps min.speed package. Dnt know wats wit the system. Thinks the server of mtnl is down now a days. V cant do really much except for wait n watch buddy. TC.

Since 6 Month i am using MTNL Broadband at home...i took a plan which is called TribUnlimited...with the download speed of 256 Kbps... i got the speed and worked fine for me but from last 15 days my download speed reduced to 30Kbps only...i made many complaint but they replied that this speed is ok in this plan...but in their website and adds you can see the minimum download speed is 256Kbps...my friend is using same connection with same plan his speed is coming 256Kbps download...but why they reduced my speed...still no action from MTNL yet...I am paying Rs. 599 for the month & still not getting the speed...even their customer care guys dont have any resolution they just hang up the phone when i asked about my complaint and speed problem...from 5 months i was downloading on 256 Kbps and suddenly what happen...i want to complaint this to the higher ranked officer...coz MTNL guys dont know here how to maintain their systems but higher officers are not responding well plzzzzzzzzz help me out...

i also agree with you guys, same is the case with me, download speed is around 20 kbps, i've trib_1199 plan with 10gb download, and speed of 2mbps, but from last 15 days its been reduces greatly, i've contacted mtnl at 1504, they told me that we'll refresh the speed, but to no avail...

Hi,

Here is a problem of slow speed of dowloading for three days. Firstly speed was 200kbps to crptalload but now it gives only 30kbps.

So, tell me about this kind of problem.

Thanks

harsh sharma

Since 6 Month i am using MTNL Broadband at home...i took a plan which is called TribUnlimited...with the download speed of 256 Kbps... i got the speed and worked fine for me but from last 15 days my download speed reduced to 30Kbps only...i made many complaint but they replied that this speed is ok in this plan...but in their website and adds you can see the minimum download speed is 256Kbps...my friend is using same connection with same plan his speed is coming 256Kbps download...but why they reduced my speed...still no action from MTNL yet...I am paying Rs. 599 for the month & still not getting the speed...even their customer care guys dont have any resolution they just hang up the phone when i asked about my complaint and speed problem...from 5 months i was downloading on 256 Kbps and suddenly what happen...i want to complaint this to the higher ranked officer...coz MTNL guys dont know here how to maintain their systems but higher officers are not responding well plzzzzzzzzz help me out...

um living in delhi and um using triband combo unlimited plan 256kbps from past one year ma download speed was like 256 230 kbps but from this jan the speed is declined to 30 kbps anyhow um paying the same amount for the connection i don't think these guys gonna fix it soon they just don't wanna work i wisited the mtnl exchange also they said 30 kbps is a good speed somebosy tell these 30kbps can u call that broadband one can use fixed line net service and get this kindaa speed i had complained thousand times but no action even their lineman are like bribesuckers everytime they visit i think nothing will be done

well 256kbps = 32KBps ... so the speeds you guys are getting are pretty much according to what you should be getting.

Hi All,

My name is Sandeep Singh Cheema putting up in G19/10 A Rajouri Garden New Delhi 27.

I booked MTNL IP TV in the month of October 08, since then same has not been installed even after so many discussion with Aks Company Mr. Ankit and MTNL GM Mr. Chabbra Rajouri Garden Exchange Division.

Even after continous followups no one is bother to turn around regarding the same.

Every time got a commitment from Mr. Ankit from aks that same will me installed, nothing has even moved inch from its place.

MTNL line is dropped at my residance in the month of Oct08 itself and i am receiving 0 amount bill every month but connection is still not installed.

Please help me in resolving this issue ASAP.
My Cell Number is [protected]

Yes...we too have had bad experience in Delhi.Inspite of being told that it will take 21 days when we booked in December, it is now over a month and they are dilly-dallying...if you ring them up, you get to talk to a different customer care executive everytime who can do nothing to help except give you assurance.Actually this is typical Beauraucracy...a good Idea can be Killed by the inefficient workmen of MTNL who will not let the implementation take place nor will they allow a private player to walk away with laurels...so internal bickering will doom this project.Instead go for Airtel's similiar offer and dump MTNL in the garbage coz that's where it belongs.

the connection of IPTV was disconnected before it started. it was installed and disconnected and disconnected in September-2008. Due to examination of my son i never asked iptv to restart. whenever their phonecalls come we brought it in the notice to the iptv that we have no conncection. it is disconnected in Sept-2008.

in the start of April-09 i got a phone call from iptv i told him all the story. he assured me that we will all the instrument provided to you and refund of security will be made within a week

But instead of refund of security they slapped a rent of two months (feb and march-09).

I have no iptv connection.

Kindly help me to get back rent of two month.

yours
rajiv Jain
Phone: 22143636
CA No- [protected]
Bill Date- 13/04/2009

Hi,

You need to inform this to "Namrata Sengupta, Deputy General Manager of Aksh Optifibre".
She maid tall promises but with no result. Ask her to keep her word to public befoe going to Consumer court.
icontrol and trident sol (thr outsourced BPO) brought a bad name for Aksh Optifibre, a fine and listed company on Indian Stock exchanges. And If you are a AKS stock holder, write to the GM of the company about the same.
And yes dont forget to goto : TRAI (http://www.trai.gov.in/Default.asp)

Thanks and Regards,

we are not able to open yahoomail and gmail websites, but are working properly.

I have applied new landline connection with internet services. The land line connection we have been
installed last week, but internet broadband service is not still configered in our PC
My Land line Nos. is[protected]

Kindly do needful

with regards.

I am having a VSNL Email ID and I download my mail in MS Outlook through POP from my VSNL account. Now I am using MTNL BROADBAND, but whenever I open my MS Outlook I am able to receive the mails, but not able to send it it gives me error, kindly let me know which POP & SMTP server to use to get both the facility. My broadband number is[protected]

SPEED NOT DONE REGULAR

Respected sir,

Ref Phone No.25536040

Please check why mb use are change dramaticly from 1000 to 3000. Please check.Please also tell me from ;where I can check my mb uses on day to day basis.

Thanks

Sanjay Srivastava
[protected]

This is to inform you that I am very old customer of MTNL. I have taken net connection in residents hostel AIIMS Delhi. Its been few months I have realised that MTNL has deteriorated Badly in providing customer services. we keep trying on phone and que will always be full. For instance now when I urgently need internet, there is some problem and its not working. I m trying but landing up in que since yesterday inspite of continously calling. I urgently need it. I was really taken back by this customer service. As I always debated that this company provide a good connection that we dont face any problem but now since few months when my net again and again stops working and I complain about it. I seriously feel that company should improve on customer service else you will start losing customers. though I have been your loyal customer since so many years but now i have to think hundred times before asking my friends to take this connection.
I request you to pay attention on my complaint and please look into my matter as soon as possible.

my internet is still not working neither I am able to give my complaint as phone line is always busy. so please try to help me as soon as possible.
my no. is [protected]
thank you
Shashwat

My internet connection bearingNo 25057239 is not working and I had already given complaint about four days back on 14 September 2009 and complaintNo given was46900067. Till date on 20th September2009, nothing has happened.

My internet connection bearingNo 22962624 is not working and I had already given first complaint about twelve days back on 26 September 2009 and complaintNo given was2113. second complaint given on 07/10/09 and Docket No was 53161. I request you to pay attention on my complaint.

Kind Atten: The Chairman, MTNL
Dear Sir,

I am MTNL TRI BAND Subscriber No. [protected] telephone number 26982810. For the last 5-6 days, I am regularly pursuing matter concerning with Digital Signature Certificate class 2 from your department, but I could not get till date. I have contacted on telephones 20075566, 20222526 and others but invain. I have tried many times to get the same online as per instructions laid down, but failure due to faulty server. Today, I made a request to Mr Yadav on telephone No.20222526, he told me that server will be rectified only from Mumbai Office, I will ask them to rectify the same. But it was not o.k. till late night
today. More surprisingly the email provided as [protected]@mtnltrustline.com is also not responding always shows failed. I am completely not satisfied with customer service provided by your department.

In the light of above, you are requested to kindly take necessary action in the matter at the earliest please. I am awaiting response in the matter please.

With regards,

Wahid Husain
Advocate Supreme Court

What you have written holds true in my case as well. Triband connection these days has become pathetic.I have complained twice but with out any response from the mtnl people.

your triband internet service is not good better to stop the service.I have installed the connection since last month with in a month i face lot of problem till date.sometime internet is not connecting when internet is connected searching is not there.After that when we call on 1504 so many time there will be not reply at all.in such situation what can i do.should i stop the payment or disconnect the said connection.please, suggest

Hello Mr Gautam,

Please check the code for this

Buddham Sharanam Male 567110


With Regards
Lalit Mahtolia

from last two days i am not able to download any play tune on my mobile, i hope that my problem will be taken into consideration soon.
Thanks


with regards
krishna nand rai
[protected]

ytretyujtyjurtyuirtyu

i m not able to set the playtune for delhi 6 inspite from the net or through the sms, i hve got the confirmation sms on my mobile but stil the tone has not set.

my caller tunes activated itself. after 10-12 month i am using my sim card. charges also deducted

In the dolphin, there is no callers tune of jainism also
if there r any tune available then please give me d code for thT...

i am not able to set caller tunes from the net ple send me mail add.

Hi,
I want song code of ( Kaise mujhe tum mil gayi ),


With Regards,

Saroj.

services as to playtune is not good. No customer service executive direct/suggest right way to solve the problem. I downloaded two bhajan viz. 1. shiv dhuni 2. gayatri mantra and send a request to set gayatri mantra as playtune before one week. but still it is set as a default playtune. customer care executive is also unable to solve this problem. Rs. 25/- has been deducted in advance by MTNL.

services as to playtune is not good. No customer service executive direct/suggest right way to solve the problem. I downloaded two bhajan viz. 1. shiv dhuni 2. gayatri mantra and send a request to set gayatri mantra as playtune before one week. but still it is not set as a default playtune. customer care executive is also unable to solve this problem. Rs. 25/- has been deducted in advanc

i cant find the playtune right round(florida/kesha) plz send me d code of it [protected]

i wnt caller tunes codes of tum mile -tu hi haqeeqat, murder-bheege honth tere, ajab prem ki ghazab kahani-tera hone laga hu.
plzzzzzzzzzzzzzzz give me the codes of this songs

Because I love You ( Kunal Ganjawala )

song code

I love my caller to listen caller tone "itani shakti hame dena data" from movie ankush released in 1986 on my dolphin mobile [protected]. But it is not available in the list of play tune of mtnl. please give me the RBT code of this tone. on other side this tone is available on my new mobile no.of airtell [protected]

Sir,

Subject- msg service dysfunctional from the past 20 days

My mobile no is [protected] and i have been constantly calling 1503 to lodge complaints and even after the complaints have been lodged no action have been taken for the same. I have not been able to text and MTNL has not taken any sort of action. The first complaint was lodged on 19th November 2011 and the second on the preceding day. No action has been taken.
My sms service has not been responding for the last 20 days and everytime i send a msg it shows SENDING FAILED.

Please cater to the issues ASAP.

phone and net not working

Sir my landline no is 27844229. From last week there is no dial tone in phone and also internet connections are lost. I have tried many times to complain on 1500 and 1504.

Net Speed very slow

sir i have broadband plan TriBand Unlimited 749, my tel no. is 23635736 net speed is very slow from 15-20 days

we have taken 512 kbps internet connection (TPN No[protected] but speed of broad band very slow, so our work not doing properly. kindly taken immediate action on this matter.

secondly we have to use continueing our company web site www.lntecc.com & ftp.lntecc.com.
the both web site not access since 1 month. we have compalint sevral times to customer care but, they has yet to resolve. so kindly request u that pl. take hight prierity of this matter immediately.

regards

Shailendra Singh
Accts Admn
M/s Larsen & Toubro Limited
Greenpar Delhi

Same story here. What to do. If they cannot provide the speed they promise, then why to charge for the same. I want to lodge complaint against them in some Court/ TRAI, but do not know the procedure. will someone tell me?

lol fooled again !!! its kilobits per second not kilobytes they can do cause they are provider what we are just fool user

Dear Sir,

Our broadband (phone#[protected] is not working for about past 6 months. In between it was OK for about 15 days but again it stopped working. There is a regular follow up from your call centre on phone ...only and assured it will be done within 24 Hrs, but we wonder after how many months or years will those 24 Hrs come.

Despite many complaints nobody gas bothered to come over and check the problem. We are unnecessarily paying for the service which we are not provided with so same same should be refunded to us for the period it is unused due to the fault and restore the broadband urgently .

Please look into the matter on priority.

Vipul Gupta -[protected]

Refund of Payment
I am a landline user of mtnl, my no. is 23558341 CA no. is [protected]. I have done double payment for my bill of Rs. 768 of August month, 1st online payment and second in cheque they accepte both amount in favour of the same bill. Please refund my amount or adjust in the Sep Bill. Payment done on 31st Aug 2009 and 4th Sep 2009.

Refund of Payment
I am a landline user of mtnl, my no. is 23558341 CA no. is [protected]. I have done double payment for my bill of Rs. 768 of August month, 1st online payment and second in cheque they accepte both amount in favour of the same bill. Please refund my amount or adjust in the Sep Bill. Payment done on 31st Aug 2009 and 4th Sep 2009.

Despite many complaints nobody gas bothered to come over and check the problem. We are unnecessarily paying for the service which we are not provided with so same same should be refunded to us for the period it is unused due to the fault and restore the broadband urgently .

Please look into the matter on priority.

Hitesh Wadhwani -[protected]

I was paying MTNL bill online and the payment was deducted twice .please adjust the extra amount in the next bill.My no is[protected] and CA no. is[protected]

I am Iqbal ahmed my Garuda postpaid no is [protected] in the name of Mohd Zeeshan T 4401 gali shahtara ajmeri gate delhi 110006. my garuda mobile outgoing service is deactivate i dont no why yet i hve allready bill paid at 17-dec-2008 rs of 994 and 18-dec-2008 rs of 1115 after that know i am facing deactivate outgoing problem thats my major problem plz solve my problem as soon as possible and kindly plz send me by emaail my paid or unpaid bill
THANKS
IQBAL AHMED
[protected]

complaint is very much right as i also got the bill which was due on 24.12.08 on 29.12.2008

I am not getting bills aginst my mobile no. [protected] since last seven months and I have been paying through on-line payment system.Arround 15 days back MTNL Customer Care themselves took confirmation regarding my billing address but fate is same. Again I have paid bill for month of Dec'08 on line, but I could not retrieve the bill from the system.This is a problem of recurring nature. Is there anybody in MTNL to help me!

not getting my dolphin mobile bill month of december [protected], some bills was missing in 2008 this is a bad service in sending the bills pls stop this nonsense.
sushil kumar

Sir,

I am not receiving bills for the last two months. Please arrange to send by e.mail or at residential address 177, Dhaula Kuan, Part-II, Defence Officers Enclave, New Delhi, at the earliest, to enable me to make payment.

Since I am customer of MTNL Dolphin No. [protected] in the month of Sept./October, 2008 . In this connection I have never been received Bill of my residence address[MTNL' s post paid connection]

Yes, bills are not received in post from MTNL, but if you have access to internet, you can login to

http://203.94.243.201/dolphinpdf.htm

and check your dolphin bill

OR

dial customer care, find out your outstanding amount and pay to avoid surcharge

OR

visit the nearest sanchaar haat and ask them for your bill, make a cheque and pay there itself.

OR

surrender Dolphin and obtain Airtel / Vodafone etc...

I have Dolphin Mobile connection No. [protected]. I have got Bill for Rs. 706/- for the month of February'09. In the connection it is point out that rs. 585/- has been shown against Short Message Usage and Rs 43/- against Outgoing Airtime charges. The total amount of rs. 628/- has been shown for SMS & SENDINGpictures etc. In this connection, I have to information you that nither I have done any SMS to any body nor sent any picture to any body. Infect, I have Nokia set 2600 in which there is no Camera, Bluetooth facilities etc. which is required to send picture from mobile.

It is therefore requested that bill should be rectified and a revised Bill may please be sent to me, so that I can make payment. Further my connection of Mobile may please be disconnected immediately. I am not satisfied with the services provided by Dolphin MTNL.

Since I am customer of MTNL Dolphin No. [protected] in the month of Sept./October, 2007 . In this connection I have never been received Bill last one year of my residence address[MTNL' s post paid connection].

Sir,

I am not receiving bills for the last two years. Please arrange to send by e.mail or at residential address a-114/9 Kishan Garh Vasantkunj, New Delhi, 110070 at the earliest, to enable me to make payment.

kindly sent my dolphin mobile bill. so i can submit my dues and get ready to avail your services. my mobile no. is [protected] with account no. 8661820.

Sir,

I am not receiving bills for the last 6 months. Please arrange to send by e.mail or at residential address A-104, Veena Enclave, Rattan Park, Nangloi, Delhi-110042 or Office address Satish Kumar, Room No. 4006, 4th floor, Palika Kendra, New Delhi Municipal Council, New Delhi-110001 at the earliest, to enable me to make payment.

thanks

satish kumar
mob no. [protected]

Sir,

I m working in Gurgaon Phase VI near Hero honda, last 2-3 month i have a problem in dolpin networking
therefore no phone calls is available.

Pl solve the problem

thks

I am not at all receiving MTNL Dolphin Bills for telephone No.- [protected]. Kindly despatch atleast bills for THE MONTH OF March ' 2009, April ' 2009 and May ' 2009 as these Bills are urgently required.
Thankiny you

Akhilesh Maindwal
105 - B, SUNBREEZE APPARTMENT, SECTOR - 5, VAISHALI, GHAZIABAD - 201019

I did get my Invoices April-08 to Mar-09 for mobile No. [protected] Name: R.K. Malpani (A/c No. 8958294) so provide my all Invoices as soon as possible.

I have not received any of my dolphin bill on the mailing address upto now since the registration with MTNL. I have made several complains with 1503 but now they are saying that the complaint in this regard has not been made till date.

Please do the needful.

Rahul Kumar
[protected], [protected]

I hve not recieved bills for Mar and april 09.Mobile number is [protected]

Sir,

I am customer of MTNL Dolphin No. [protected] / [protected]. I am not receiving bills for the last two years.I have made several complains with 1503 but now they are saying that the complaint in this regard has not been made till date.
Please arrange to send by e.mail or at residential address R.Z.M - 49 'A' WEST SAGAR PUR NEW DELHI at the earliest, to enable me to make payment.

Non-receipt of telephone bills in Najafgarh and surrounding areas. I, being a consumer of MTNL and also as President of Sarvanchal Sewa Sanstha (NGO) had taken up the matter with the MTNL authorities but none bothered to pay heed to. Vide my letter No. SSS/Pub.aff/2009-14 dated 6.3.2009 Regd.Post No. 7088 dt. 7.3.09), I brought the matter to the notice of MTNL's CMD. Unfortunately the CMD's office has also slept on the paper, resultantly, again the bill has not been received and penalty for late payment had to be paid. Shouldn't we congratulate the MTNL functionaries for HoD's support in their defective style of function ? I think such matters should be brought to the notice of the Ministry concerned by the public. After all it is the responsibilities of the service provider to make the bills of service reach the customer/subscriber.

Yes I do agree with the complainants especially regaring dolphin users. The company is simply earnig surcharge for its own fault as the delivery is never in time.Why don't they send the bill on our e- mail like they do for landline. We can pay in time if the bill comes to us through mail

Mtnl has worst telephon network in world.
it is much better to burn your connection chip.
and get another service provider connection.
like Airtel, idea or vodafone, lately Aircel.

THERE IS ALWAYS SOMETHING WRONG WITH ANY CONNECTION WHEATHER DOLPHIN OR AIRTEL
YES THERE MAY BE PROBLEMS OUTTHERE AND THEY ARE DOING THERE BEST TO GET THINGS RIGHT IT CAN HAPPEN TO OTHERS TOO

WE SHOULD NOT BLAME THEM AND SUGGESTING OTHERS TO NOT PURCHASE DOLPHIN CONNECTIONS ONLY BECAUSE OF BILL PROBLEM IF THERE IS SOME BILLS PROBLEMS THEY WILL RECTIFY IT WILL TAKE A LITTLE TIME

BUT REMEMBER PREVIOUS DAYS WHEN USEING CONNECTION IT WAS SMOOTH AND FAST BEFORE THAT AN U ENJOYED IT AT THAT TIME BUT NOW ONLY BILL PROBLEM U GETING MAD AGAINST THEM THAT SNOT GOOD COMPLAIN AND THEY WILL DO REST BE PATIENT

RAHUL JAMWAL
[protected]@yahoo.com

The Indian Consumers Complaints Forum is only a flop show as No Response is received from the Forum of the department/s concerned. Hence, it seems that this is futile practice and wastage of time and energy.

,
Dr. Manmohan singh
Hon’ble Prime of india
Pritpal singh
42.Ram nagar(Pahar ganj)
New Delhi
Delhi-110055
[protected]



PANDING 9 MAY 2005 TO 13 july 2009

Subject:-Complaint Regarding network problem in Ramnagar New Delhi .Pending complaints since 9 MAY 2005 till DATE 13 –7-2009 MTNL
Respected sir,
I am prepaid subscriber of Triumph (MTNL prepaid service) my mobile no is [protected]. I am one of the old customers of this service and holding this account from last three to four years .I am facing a very typical problem my mobile stopped working at my place i.e. in the area of Ram nagar(Pahar ganj) and in this matter I have lodged nearly 4750 written complaints, 320 complaints through phone and 1825 complaints through e-mail but till date nobody has responded to that .I have approached all the levels of MTNL even up to executive director level and CGM level but nobody responded as yet as people are changing loyalties from government to private subscribers but I have not changed my loyalty rather I also worked as brand ambassador of MTNL and suggested all my friends to have MTNL only and helped nearly 200 customers to buy MTNL card only but still proper service are not provided to me that may be some kind of conspiracy on part of someone that someone is trying to damage the image of MTNL after so much time yesterday dated 06 NOV 2006 your CGM Mr.Pachuari showed his inability to rectify the problem so all I request is to look into my complaint as I am forced to approach to this highest level and seek justice and some answer to my problem as this the case of a subscriber in Delhi then you can better understand what is the condition of a poor small town customer so sir please look into this matter and oblige.
Regards. By telephone 9210
By fax 2902
CC, by e mail 7610
Sh . Montek Singh Ahluwalia by visit off 70
Hon’ble Deputy Chairman total _[protected]
Planing Commission . Govt of 19782
[protected]till dt 24 jan 2007
Minister—of-communication--&Information-Technoloogy-- o ofeedback.[protected]@bol.net.in+[protected]@bol.net.in+[protected]@bol.net.in+[...⇄
Pritpal singh
DT 24JAN 2007


PANDING FROM 2005 TO DATE 13 JULY 2009 DATE 13 JULY 2009

TOTAL COMP 35218

MY MOB NO [protected]

PRIT PAL SINGH
42 RAM NAGAR
PAHAR GANJ
NEW DELHI 110055

TILL DATE STILL PANDING TOTAL COMP 34578
=+ 1

,
Dr. Manmohan singh
Hon’ble Prime of india
Pritpal singh
42.Ram nagar(Pahar ganj)
New Delhi
Delhi-110055
[protected]



PANDING 9 MAY 2005 TO 13 july 2009

Subject:-Complaint Regarding network problem in Ramnagar New Delhi .Pending complaints since 9 MAY 2005 till DATE 13 –7-2009 MTNL
Respected sir,
I am prepaid subscriber of Triumph (MTNL prepaid service) my mobile no is [protected]. I am one of the old customers of this service and holding this account from last three to four years .I am facing a very typical problem my mobile stopped working at my place i.e. in the area of Ram nagar(Pahar ganj) and in this matter I have lodged nearly 4750 written complaints, 320 complaints through phone and 1825 complaints through e-mail but till date nobody has responded to that .I have approached all the levels of MTNL even up to executive director level and CGM level but nobody responded as yet as people are changing loyalties from government to private subscribers but I have not changed my loyalty rather I also worked as brand ambassador of MTNL and suggested all my friends to have MTNL only and helped nearly 200 customers to buy MTNL card only but still proper service are not provided to me that may be some kind of conspiracy on part of someone that someone is trying to damage the image of MTNL after so much time yesterday dated 06 NOV 2006 your CGM Mr.Pachuari showed his inability to rectify the problem so all I request is to look into my complaint as I am forced to approach to this highest level and seek justice and some answer to my problem as this the case of a subscriber in Delhi then you can better understand what is the condition of a poor small town customer so sir please look into this matter and oblige.
Regards. By telephone 9210
By fax 2902
CC, by e mail 7610
Sh . Montek Singh Ahluwalia by visit off 70
Hon’ble Deputy Chairman total _[protected]
Planing Commission . Govt of 19782
[protected]till dt 24 jan 2007
Minister—of-communication--&Information-Technoloogy-- o ofeedback.[protected]@bol.net.in+[protected]@bol.net.in+[protected]@bol.net.in+[...⇄
Pritpal singh
DT 24JAN 2007


PANDING FROM 2005 TO DATE 13 JULY 2009 DATE 13 JULY 2009

TOTAL COMP 35218

MY MOB NO [protected]

PRIT PAL SINGH
42 RAM NAGAR
PAHAR GANJ
NEW DELHI 110055

TILL DATE STILL PANDING TOTAL COMP 34578
=+ 1

,
Dr. Manmohan singh
Hon’ble Prime of india
Pritpal singh
42.Ram nagar(Pahar ganj)
New Delhi
Delhi-110055
[protected]



PANDING 9 MAY 2005 TO 13 july 2009

Subject:-Complaint Regarding network problem in Ramnagar New Delhi .Pending complaints since 9 MAY 2005 till DATE 13 –7-2009 MTNL
Respected sir,
I am prepaid subscriber of Triumph (MTNL prepaid service) my mobile no is [protected]. I am one of the old customers of this service and holding this account from last three to four years .I am facing a very typical problem my mobile stopped working at my place i.e. in the area of Ram nagar(Pahar ganj) and in this matter I have lodged nearly 4750 written complaints, 320 complaints through phone and 1825 complaints through e-mail but till date nobody has responded to that .I have approached all the levels of MTNL even up to executive director level and CGM level but nobody responded as yet as people are changing loyalties from government to private subscribers but I have not changed my loyalty rather I also worked as brand ambassador of MTNL and suggested all my friends to have MTNL only and helped nearly 200 customers to buy MTNL card only but still proper service are not provided to me that may be some kind of conspiracy on part of someone that someone is trying to damage the image of MTNL after so much time yesterday dated 06 NOV 2006 your CGM Mr.Pachuari showed his inability to rectify the problem so all I request is to look into my complaint as I am forced to approach to this highest level and seek justice and some answer to my problem as this the case of a subscriber in Delhi then you can better understand what is the condition of a poor small town customer so sir please look into this matter and oblige.
Regards. By telephone 9210
By fax 2902
CC, by e mail 7610
Sh . Montek Singh Ahluwalia by visit off 70
Hon’ble Deputy Chairman total _[protected]
Planing Commission . Govt of 19782
[protected]till dt 24 jan 2007
Minister—of-communication--&Information-Technoloogy-- o ofeedback.[protected]@bol.net.in+[protected]@bol.net.in+[protected]@bol.net.in+[...⇄
Pritpal singh
DT 24JAN 2007


PANDING FROM 2005 TO DATE 13 JULY 2009 DATE 13 JULY 2009

TOTAL COMP 35218

MY MOB NO [protected]

PRIT PAL SINGH
42 RAM NAGAR
PAHAR GANJ
NEW DELHI 110055

TILL DATE STILL PANDING TOTAL COMP 34578
=+ 1

Sir,

I am customer of MTNL Dolphin No.[protected]. I am not receiving bills for the last two months.I have made several complains with 1503 but now they are saying that the complaint in this regard has not been made till date.
Please arrange to send by e.mail address" [protected]@email.com" or at residential address Flat no.413, Sector-17-D, Vasundhra, Ghaziabad (U.P) Pin no-201012, earliest, to enable me to make payment

im strongly agree with this statement. im facing very bad network problem on my cell. every time when i need to call urgently the network goes down and in bad wheather you can't say when the network will come back.im user of MTNL dolphin number from last 4 months and i get fed up with the network problem.

Please change my billing address, my address B-58 street no-9 ibrahim pur extension dcm colony
nathu pura delhi-110036

note recived the bill for every month timelly


Mr. Ram Prakash
B-291, Bharat Vihar Kakrola,
Near Dwarka Sec-14,
New Delhi-110078
Cont:[protected]

i have not received the bill of internet for 2 months.landline no. is 22811078.

please bring the internet bill for 2 months.landline no. is 22811078.

mera net nahi chel rahe hai. mai na complaints bhi ki but koi sunta he nahi plz aap log kuch karo
har month aise he BIL pay karte rahe hum log complaints karte karte thak jate hai but koi sunta he nahi abhi bhi mai ne complaint ke to bolte hai kal ho jaega. aap logo ke kal kab tak hote hai pata nai kisi ko bus pagel banate raho. so aap se request hai plz net start kara dijie

Mtnl has worst telephon network in india.
it is much better to swich off
and get another service provider connection.
like Airtel, idea or vodafone, lately Aircel.

Sir,

I have Dolphin Mobile connection No. [protected]. This no was postpaid connection and I converted this no Postpaid to prepaid February 2009. I am using this no is Prepaid connection but their are no STD feature activated. I complained for activation STD on 10 March 2009 but no action is taken by you till today. Sir I am requesting you Please activate my STD facility. I am very grateful to you.

Thanking you

i have non-receipt telephone bill.[protected] 55312sadh nagar palam colony new delhi110045.

sir 12 january ko maine apna mobile postpaid se prepaid karwaya tha. isse pehle ka january ka bill bhi jama kar wa diya tha. fir bhi ab dolphin se jan. ka bill aaya hai Rs. 66. plz check this query immidiately. thanku.

gauravkumar — non receiving of monthly bill

it has noticed that monthly bill our mtnl phone no [protected] is always undelivered due to which we face many problems such as disconnection of mtnl broadband service so please look into the matter thank you

I want to change the nmailing address for which whom I have to contact?

My name is K. Muralidharan. Mobile No.[protected].
Present mailing address: NPCC Ltd., Raja House, 30-31, Nehru Place, new delhi-110 019 to NPCC Ltd., Plot No.67-68, Sector-25, Faridabad-121 004 (Haryana).

Subject: Please return my money which is deducted by mistake on dolphin prepaid connection
Sir
My mobile number is[protected], humble request is that the for a few months a number of whom which said to be khoel khel mein, number is[protected].

on dated 18/05/2011 First deducted Rs.10 / then on 19/05/2011 30 / - deducted while I never activate this kind of service, then why cut it?

in Two days they deducted -40 / - rupees for that service I never acitvated. Saab I am a poor man and on 17/05/2011 I recharge with Rs 50 / -. But All the money have deducted in two days
It is cheating with me please return me my money and kindly take an appropriate action to return my money back.

Thanks

Sincerely

Rajiv Jain
C-244, Surajmal Vihar, Delhi - 110 092
[protected]
22143636

I am not receiving bills for the last four months. Please arrange to send by e.mail (e.mail address : [protected]@yahoo.co.in) or at residential address 199-A Gazipur, DDA Flats, Delhi - 110096 at the earliest, to enable me to make payment. My two dolphin mobile Nos. [protected] and another mobile No.[protected]. Those number is Geeta Shukla name.

Hi, I M using dolphin connection from last 5 year . I had registered many complaint regarding poor network at my home. But they DID not improve their network . Please forward my complaint to mtnl that there is very poor network in Chhajasi, Sector-63, Noida (UP)

Dolphin Mobile phone — no- network for the last 5 months

there is no net-work for the past five months,in my/our Mobiles Nos:
[protected] & [protected], at our residence:
D-112, Gr.Fl. ANAND NIKETAN, New Delhi-110021 (Near Union Bank, Opp Ram Lal College, South Campus), and several complaints to all most all the authorities of M.T.N.L.'s Dolphin, have not yielded and
results at all.
Various officers, of the department, including senior officers do call me, but they are not doing any thing to
get me /us any net work, in our Dolphin Mobiles (post-paid).

It is very interesting to note that we shifted to this place in Feb/March 2011 and these two numbers were working very nicely, but after Sept 2011 something has happened.
Kindly take up the matter with the concerned authorities and get my problem solved.
thanks,
Dr.Brij Mohan Bajaj (& Dr.Mrs.Meena Bajaj)
Res:[protected]
Mobile: [protected]

I have yet to see the result of my earlier complaint about Re-charge from Air-tel, so I cannot comment any thing.

Dear sir/madem
I am customer of MTNL Dolphin No. [protected]. I am not receiving bills for the last two years.I have made several complains with 1503 but now they are saying that the complaint in this regard has not been made till date.
Please arrange to send by e.mail raj.[protected]@yahoo.co.in or at residential address C 82/14 GALI NO. 7 MOHAN PURI MAUJ PUR DELHI 110053 at the earliest, to enable me to make payment.

Dear Sir/ Madam

I am new subscriber to MTNL Post paid Dolphin Service. I received my First Bill for Rs. 346/= and paid the same on 24.11.2012 at Sanchar Hut located at Chankyapuri. I received subsequent Bill showing that I had not paid the previous bill and levied surcharge. Sanchr Hut official told me to deposit the actual amount of the bill i.e. Rs. 174.00 s such I paid the same on 21.12.20012. However my current Bill i.e. Third Bill since I opted for a Post Paid again showed that I had not paid my previous balances and levied surcharges. I again went to the Sanchar Hut Chanakyapuri . They against instructed me to deposit the actual amount of Rs. 170/= . I paid the same on 19.01.2013. Since I have been paying the bills before the due date, why I am being charge late fees and why amount deposited at the Sanchar Huts are not showing up in my account details. Sanchar Hut official further advised me to contact Higher formation to get the Account corrected, as it is going to be repeated in the next billing also.

I shall appreciate if my account is corrected accordingly at the earliest My Account No. is [protected].

I shifted from Aircel to MTNL thinking it would be more transparent and prompt, but I was proved wrong as from the first Billing itself MTNL is creating problem for me. Due to this I m using Dolphin for the minimum, and I am again thinking of moving out to another company.

Hope My account will corrected at the earliest.

Thanks.

Nawang Tsering
[protected]

Payment Debited but not get receipt

Dear Sir/madam I paid the broadband bill for my MTNL Telephone No.22963004 . But not get receipt or any confirmation. at[protected]