[Resolved]  MTNL Delhi — Broadband Speed Complaint

Sir,
Mera Tel.no.27821975 hai sir meri broadband ki speed kafi kam hai. Mera 599 unlimited plan hai jo meine novmeber mein liya tha . is plan ke acc hame 0 to 2 Mb/sec ki speed batai gayi thi. ab MTNL Delhi ne plan change kar diya hai.1 Janurary se hame 256kb/sec . ke hisab se hame mil rahi hai. lekin hame purane plan se according spped milni chaiye...
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Aug 14, 2020
Complaint marked as Resolved 
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sir my telephone no. 27581916 my broadband conction working not properly speed not properly
respected sir/maam
i have applied for a new internet connection on 22 sept this year.
Document collector asked me for Rs 500 as initials, he gave me a slip regarding this.But after some days lineman refused to install the connection due to poor signal, now i want my money back .i made lots of calls to the concerned authorities but it didn't cause any effect on them.How could i get my money back?please suggest me.
Please help me out.
sir,

i have a mtnl connection which i am using from 2007 and when my plan was limited- 500mb download at Rs 300 my speed was 140 mbps-200mbps and now when i changed my plan to unlimited for downloading thing they costed me Rs600 and now my speed is 23kbps for downloading
sir please help as i need 200kbps as that which was my earlier

thnk you and please help
Sir

My phone no. is 29961671 and C.A. No. is [protected].My plan is TriB combo UNLTD.I am receiving downloading speed only 15 KB/S.SO give me speed as explained by you.

MTNL Delhi Broadband — BROADBAND SPEED

My phone no is[protected]. I am not getting a download speed of 200kbps for the last six months. Download speed is around 30kbps only. My plan is TriBB combo 500. Please do something about it.
dear sir
i have 599 combo plan bb .can u tell me .in this plan what is unlimted ? ur tarrifs plans shows 1 GB data free now tell me ..reply fast

thanks
dinesh kumar vimal
i made a booking of boardband on 5 of oct. But till my boardband is not install. Please do the needful.
Sir,

My Phone number is[protected]. I made change in my plan on 5-oct-2009. I booked for boardband
599 but still it is not installed. And I lodged complaint many times since than but no action is taken.
Please do the needful.
Hello Mtnl Staff,

I m having a MNTL Broadband Connection and since when I bought your broadband connection I m getting only 28kbps download speed & i m having a unlimited 599 Combo Plan and there written that user will get download speed minimun: 250kbps . So please fix my problem as soon as fast & Possible.
My MTNL Landline number :[protected]
From: Rishabh Harit
Sir,

It is a luck for many of the MTNL broadband user that they get 200-250kbps bandwith...
if some1 usingthe plan 256kbps unlimited 599 combo
then he should be getting maximum of 30kbps...
but i dnt know how people are getting so much bandwidth...i know no friend of mine who is geting 30kbps.all are enjoying 200kbps -250kbps (even if they live in my neighbor ) paying the same amount that i pay but am getting only 30kbps...and thats so unfair of MTNL..
Either every1 should get that speed or non...bcoz we all pay the same and desrve the same...

this problem is more than a year old and have not been corrected till now...
My landline no. is 28535907
I am y`r customer facing a huge problem in internet connection from last five to six month. After number of complaints, no one take interest even than Area Manager, or G.M. Office. It is full of harassment to customer. My No. is 22510616 pl. take the necessary steps other wise given un support letter.
dear sir/mam
We have MTNL (599) PLAN.The downloading speed is very poor.it's around ( 10-15 )kbps.
And all the above users are suffering because of this ( mtnl -599 unlimited plan).
By providing FREE DOWNLOADING you people have REDUCED the speed.
so that users like us suffers.
it's very poor of you that MTNL is doing such kind of nasty things to make it's user go mad.
MTNL on which people can bank upon without any doubt, if will do like this then where can we go and ask for HELP.
"I am sure there are many more suffers like me .
Will any one listen to our request and solve the problem once for all"
hi sir my tel no. is 22303034... and my plan is 599...
my speed is very slow... sir how can i increase our speed... plzz suggest me ...

sir mtnl say that in this plan he give 256 kbps speed but he can't give this ... plz solve this problem
TELEPHONE LANDLINE COMPLAINT
TELEPHONE NO 28522901
DOCKET NO 461
complaint DATE 18.12.2009
EXCHANGE NLR
TILL DATE MY TELEPHONE NO NOT WORKING

Please take Action

Regards
my internet plan 599 unlimited
i was told that 256kbps speed will be provided
but i got only 25
how can i increase speed
i have subscribed 599 plan of mtnl but not getting the proper speed
my no. is 25103302
and CA no is [protected]
dear sirs: my broadband connection is not working for the last several days . this problem occurs whenever the weather is bad.in this country govt .companies do not bother to give rebate for the days service has not been provided. nothing can be done about this as the 'babus' consider themselves above law. .they are not answerable to common citizens. but they will crawl in front of their higher 'babus', leaders, etc.

my no. is 29554632.

i have to have another broadband as i cannot depend upon mtnl internet.

i also want to reduce the plan i have currently . there is no point paying nearly[protected] rupees when i have to have another internet connection
Dear sir
this is ROHIT from Dhaka Village, Kingsway Camp, Delhi-110009. My landline no. is[protected]. I'm using Rs.599 Unlimited Combo Plan it's speed should be 200 kbps but i'm getting only 10-20 kbps speed. This problem start within 4 days. Plz solve my problem...!
My mobile no. is [protected]
sir the speed should be at least 256kbps
dear sir/madam.

i am having MTNL broadband connection & using mtnl trib Unlimited combo plan with a speed of 256kbps, for about 3 to 4 month i got speed around 230 to 220 KB/s but now my speed have reduced to about 25 to 30KB/s form past few months.i have complained many times on 1503 but the problem is not resolved yet,

i therfore request you to please look into the matter & fix the issue as soon as possible & provide us the promise speed, my landline no is[protected]

thnks:)

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