[Resolved] MTNL Delhi — Broadband Not working for last 1 Month
I am Jeetender Reehal R/o RZ 330/C, Second Floor, Raj Nagar-II, Palam Colony, New Delhi - 110045.
i am a MTNL broadband internet service user since february 09, My telephone no is[protected], Today as on 25-06-09 my internet is still dead and complaint had been logged to MTNL on 1504 on 01-06-09, 14-06-09 and 18-06-09 which was starting working in between 02-06-09 to 10-06-09 hardly for 5-6 days. Now I am approaching to the nearest exchange at dwarka sector 7, I am getting no response from there. I have been replied that there is no body to solve my problem and Mr. Shukla is your area technical engg. he is on leave and there is no one who can help you. I was also asked to come with my Laptop to exchange in case if I want the problem to be solved. I had to follow their instruction as I was in need of it, I did the same but no result came out. I have met with JTO Mr. S.C. Sharma at Dwarka Exchange sector7 near MCD School, still result came out. My work is getting hampered and they are not taking it seriously. I have approached so many time to them after that but most of the time I found them lost from their seat. As I am a private job doer I have to report on time to my office, Some time I have tried to meet in the morning to senior Divisional Engg. and other senior officer in the same exchange to escalate this matter, but they do not come before 10.30 or 10.45. At end of the month we get a computerised telephonic call to deposit a bill or they would terminate the services.
At last I am praying in front of you to help me and get the matter solved.
Thanks and Regards,
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Aug 14, 2020Complaint marked as Resolved
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