[Resolved]  MTNL Delhi — BROADBAND NOT WORKING

MY MTNL DELHI NUMBER IS 22379055.I HAVE BROADBAND FACILTY ON IT.BROADBAND IS NOT WORKING PROPERLY FROM 2-3 MONTHS.I HAVE SUBMIT SO MANY COMPLAINTS TO 1500, 197, 198 & OTHER IVRS OF MTNL DELHI, BUT NO ACTION HAS BEEN TAKEN TILL DATE 29 june 2009.PLESE DO THE NEEDFUL & TAKE SOME SPEEDY ACTION.The bill for the said months has been be submitted.
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Aug 14, 2020
Complaint marked as Resolved 
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MTNL, Delhi — Broadband not working

My broadband is not working from last 4 days and even MTNL lineman donot know what is the problem, that is the most pathetic part of their service. I donot know who to contact. My tel no is 22321240 of Delhi.
MY MTNL DELHI NUMBER IS 24642007.I HAVE BROADBAND FACILTY ON IT.BROADBAND IS NOT WORKING PROPERLY FROM 4-5 MONTHS.I HAVE SUBMIT SO MANY COMPLAINTS TO 1500, 197, 198 & OTHER IVRS OF MTNL DELHI, BUT NO ACTION HAS BEEN TAKEN TILL DATE 20 June 2009.PLESE DO THE NEEDFUL & TAKE SOME SPEEDY ACTION.IF YOU WANT TO CALL ME THEN PLESE CALL ME ON MY MOBILE MENTIONED BELOW.
THANKS
Kanwal MAlik
[protected]
hi..

My home have not net.. i am working net and working web Design..

can you tell me?

Thanks & Regards,
Ujjval
my b b had not work from 10 days so please help us
i have internet connection but it is not working since yesterday morning, i have already paid full payment but still it is not working kindly please chech that . it is very urgent for me .


my mtnl land line no is 26463151.
my customer no is [protected].
Vikas

MTNL,DELHI — MTNL BROADBAND NOT WORKING

MY MTNL DELHI NUMBER IS 22483173.I HAVE BROADBAND FACILTY ON IT.BROADBAND IS NOT WORKING PROPERLY FROM 2 MONTHS.I HAVE SUBMIT SO MANY COMPLAINTS TO 1500, 197, 198 & OTHER IVRS OF MTNL DELHI, BUT NO ACTION HAS BEEN TAKEN TILL DATE 31 july 2009.PLESE DO THE NEEDFUL & TAKE SOME SPEEDY ACTION
MY MTNL DELHI NUMBER IS 29913862 I HAVE BROADBAND FACILTY ON IT.BROADBAND IS NOT WORKING PROPERLY FROM 2-3 days.I HAVE SUBMIT SO MANY COMPLAINTS TO 1500, 197, 198 & OTHER IVRS OF MTNL DELHI, BUT NO ACTION HAS BEEN TAKEN TILL DATE
they have given online complain no.[protected]

.PLESE DO THE NEEDFUL & TAKE SOME SPEEDY ACTION.The bill for the said months has been be submitted.
Dear Sir/Mam,
I had purchased a Airtel digital TV (Having customer ID [protected]) before 4 months.Now from last 15-16 days, it is having a hanging problem & I am not been able to view all channels. I have already make 5 complaints to customer care but no proper service is given by the department. There are two employees of this department in Kanpur, who harris me mentaly, they told me that there is no need to call customer care no. 12150. They told me to call directly on there mobile no.s instead of calling to 12150. It clearly shows that they don't want to serve me & make themselves in safe side. There names are Mr. Kapil Pandey & Mr. Ravi. Whenever I call these people, they talk very rudely & misbehave with me.
I am not been able to view TV from last 12 days & the balance of my account is asusual deducting per day, now please tell me, who is responsible for all this ?
Now you are requested to look into this matter immidiately Please dothe needful & Take Some speedy action.
In this connection, you may contact me on my contact no. [protected]. This is my registered no, for Digital TV account too. Kindly revert me as soon as possible.Waiting for your revert.


Name: Inderjeet Singh Pahwa
Customer ID of Airtel Digital TV : [protected]


Thanks & Regards,
Inderjeet Singh Pahwa
H. No. 3/2, R. A. Bazar, Lal Kurti,
Cantt, Kanpur - U. P.
Contact No.[protected]
Dear Sir/Mam,
I had purchased a Airtel digital TV (Having customer ID [protected]) before 4 months.Now from last 15-16 days, it is having a hanging problem & I am not been able to view all channels. I have already make 5 complaints to customer care but no proper service is given by the department. There are two employees of this department in Kanpur, who harris me mentaly, they told me that there is no need to call customer care no. 12150. They told me to call directly on there mobile no.s instead of calling to 12150. It clearly shows that they don't want to serve me & make themselves in safe side. There names are Mr. Kapil Pandey & Mr. Ravi. Whenever I call these people, they talk very rudely & misbehave with me.
I am not been able to view TV from last 15 days & the balance of my account is asusual deducting per day, now please tell me, who is responsible for all this ?
Now you are requested to look into this matter immidiately Please do the needful & Take Some speedy action.
In this connection, you may contact me on my contact no. [protected]. This is my registered no, for Digital TV account too. Kindly revert me as soon as possible.Waiting for your revert.


Name: Inderjeet Singh Pahwa
Customer ID of Airtel Digital TV : [protected]


Thanks & Regards,
Inderjeet Singh Pahwa
H. No. 3/2, R. A. Bazar, Lal Kurti,
Cantt, Kanpur - U. P.
Contact No.[protected]
To

MTNL, Holambikalan, Delhi,
ALIPUR, TELEPHONE EXCHANGE

Subject-Regarding no response of customer's complaint
SIR
i m user of mtnl broad band, my telephone no is[protected], i have problem with broad band since last one month, some time working some time not. but now it is completely not working from last Month, i was complaint about it in mtnl office and call centre many times but problem is not solved till now. I have regulary registered the complaint at 1504 but they only gave assistance that action should be taken from their side.
BUT NO ACTION, AREA SDO, HAS BEEN TAKEN TILL DATE.

From-

RAM KISHAN
C-779, METRO BIHAR
HOLAMBIKALAN, PHASE-1
DELHI-110082
M-[protected]
To
MTNL, Delhi,
ALIPUR, EXCHANGE

Subject-Regarding no response of customer's complaint
SIR
i m user of mtnl broad band, my telephone no is[protected], i have problem with broad band since last one month, some time working some time not. but now it is completely not working from last Month, i was complaint about it in mtnl office and call centre many times but problem is not solved till now. I have regulary registered the complaint at 1504 but they only gave assistance that action should be taken from their side.
BUT NO ACTION, AREA SDO, HAS BEEN TAKEN TILL DATE.

From-

RAM KISHAN
C-779, METRO BIHAR
HOLAMBIKALAN, PHASE-1
DELHI-110082
M-[protected]

MTNL Broadband,delhi — broadband not working

I have a broadband connection,no.[protected],which is not working from last 2 weeks.i have already complaint them regarding this but no action has yet been taken in this regard.
MTNL, HOLAMBI KALAN, DELHI
ALIPUR, TELEPHONE EXCHANGE

SUB:-Regarding no response of customer's complaint at alipur EXCHANGE.
SIR
i m use of mtnl land line, my telephone no is[protected], i have problem with our no. since last one week, I was complaint about it in mtnl office and call centre many times but problem is not solved till now. I have regulary registered the complaint at 197 but they only gave many alternate complaint no. there is no response,

From:

RAJNISH TYAGI

VPO, HOLAMBI KALAN,
DELHI-110082

MOB:[protected]
Sir,

I would like to bring to your notice that my Broadband connection is not working since 06-Aug-2011. I registered my complaint at 1504 and have been continuously contacting your staff to rectify the issue but it’s not resolved till date.

I even contacted Mr. S.K Tiwari and he forwarded the call to Mr. Mahesh who in turn has also not rectified the issue.

It’s so annoying and frustrating to keep calling up these guys wasting my time and money!

Kindly let me know if this is the way it works in MTNL so that I can find a better service provider who believes in responding to customer queries!

Awaiting your valuable feedback

Regards,
Simran Jeet Singh
[protected]

MTNL Delhi — BROADBAND IS NOT WORKING

BROADBAND OF TELEPHONE NUMBER 22073857 IS NOT WORKING FOR LAST ONE WEEK. A COMPLAINT WAS MADE ON 12.08.2011.
BROADBAND OF TELEPHONE NUMBER 26171221 IS NOT WORKING PROPERLY, SPEED IS VERY SLOW
hiii i m frm south west zone of delhi. i complaint couple of tym regarding my broadband, its nt working properly, some tym its works or some tym nt. bt mtnl didn't do any thng abt it. i register my complaint on 1504 and also thrugh net bt its still no action taken by the mtnl. frm last 10 days my net is nt working even my mtnl instrument some tym nt working ... basic prb. with net is, nt working regularly,
To
The General Manager
{MTNL Rohini Delhi – 110085}


Subject :- Regarding broadbabd complain NO-4320;1803, 5892

My mtnl broadband internet is not working . mtnl cable line is damage . I am facing this problem for long time I have complaint many times to mtnl customer care 1504/ GM sell & area sdo but they do not take action in my matter till date. please take quick action in my matter.Please immediately take action in My complain.
My broadband no is[protected]


yours truly


Name-RAM KISHAN
Address - C-606 Metro Vihar Phase-1
Holambi kalan Delhi-110082
Mob:[protected], 27700029
My broadband details are as under:-
Tele No: 25699085 ;CONSUMER No:[protected] ;Plan: FREEDOM 620 COMBO;
LOCATION: Delhi Cantt.
It has been almost two years since i have taken broadband connection, it has never function continuously, the internet connection keeps dropping now and then it does not run even for five minutes. Also, the speed promised is of 2mbps which is a real joke, you only get about 56 kbps that too if you are lucky. I have complained many times to the concerned MTNL office, they have also changed the modem, but the problem is still not resolved. The customer care only gives you the complaint number but nothing happens after that, may I request somebody to address the issue please or else MTNL should close down their plans so that there are no expectations.
My MTNL broadband is not working . MTNL did not rake action to rectify it, in spite of my several complaints

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