[Resolved]  MTNL, Delhi — DEACTIVATION

The General Manager,
MTNL
Bhikaji Cama Place,
New Delhi

Sub. : Claim/Complaint for Tel. No. 26301517, C.A. No. [protected]

Dear Respected Sir,

My name is JAIKRISHAN SINGH KATHAIT having tel. no. 26301517, C.A.No. [protected] since 2007.
Sir, I would like to take your kind attention for my above said tel. no. which is not working properly from the date of installation, I made so many complaints than after a month it works, I have mentioned below some earlier complaints for reference. It was in working condition for few days from the date of installation otherwise it is in deactivation mode.
By this email I request you to kindly calculate the deactivation days from the beginning and give me the credit for the same.
I took MTNL connection for my convenience and if the services of MTNL will remain same than nobody will be interested to take the MTNL connection.
Kindly assure me that my connection will work properly in upcoming future.

Date Complaint No.
10/12/2008 359
17/12/2009 394
26/12/2009 470
02/02/2009 202
09/03/2009 169
02/04/2009 743
06/04/2009 503
19/05/2009 629
28/07/2009 1016
03/08/2009 252
07/08/2009 696
11/08/2009 297

THERE ARE SO MANY COMPLAINT WHICH I HAVE NOT RECORDED.


Thanking you,

Yours faithfully,
JAIKRISHAN SINGH KATHAIT
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Aug 14, 2020
Complaint marked as Resolved 
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MTNL, Delhi — Unjustified charges levied

This is to bring to your notice that I have been using the MTNL broadband connection from last few months under phone # 22783814. This seems little strange that MTNL being such a reputed company is not keeping its promises.
Actually I registered for the MTNL broadband under a scheme launched on Ramnavamy in the month of April 2009. The scheme promised to only charge Rs 500 at the time of registration for the connection and remaining 500 in the upcoming bill for security. The scheme specifically promised that there would be no charges for below:
One time REGN. ADSL: 200
Initial Deposit for DSL: 300
DSL Installation and Test: 100
Broadband number :[protected]
However, even after getting the connection registered under the scheme on date (19th April 2009)under CA # [protected], I was charged with the above charges under the bill # [protected] which came in month of May 2009.
I followed up with MTNL on this and tried my level best, however had no results. So, I would like MTNL to review and please pay me back the amount charged from me. My Broadband number is[protected].

This would be really appreciated if someone can take this up and help me.

Hope to hear from you soon.

With Regards,
Davinder
Mob:[protected]

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