MTNL — Telephone dead

Sir
My telephone 28541448 is out of order since 16th sep 2009. I have already booked the complaint and the complaint no is 729 dt 16 sep 2009. But till date Nothing has been resolved. Moreover I have brodband connection at this no , hence I am not able to use it.

rakesh

Recently MTNL is faltering from its services as providing a friendly communication service.My telephone 26496254 is not in working order since 2nd september 2009.The reason given to me at Khar telephone exchange was cable fault, also 140 telephone numbers of 2649 etc.. are dead due to the same fault.I think it is some inside job to promote the sale of MTNL garuda cell phone service as I have not noticed any telephone officer working in the area to resolve the fault.

MTNL
This refers to the MTNL scheme
Additional landline to Loyal Customers of MTNL Mumbai (w.e.f.16.02.2008)
Incentive offered to the Customers who have been with MTNL for more than 5(Five) years

http://mumbai.mtnl.net.in/telecomservices/telephoneconnect01.html#ntc

Description : Incentive offered to the Customers who have been with MTNL for more than 5(Five) years
Additional Landline : 1
Monthly Service Charges : Rs. 100/-
Activation Charges : Nil
Security Deposit for Local & STD : Nil
Free Calls : 50
Call Charges beyond free calls (in Rs.) : 51-300=Rs.0.80, 301-2000=Rs.1.20, Above2000=Rs.1.00

NOTE
1) This facility may be extended to the customer who opts for this and there should not be any outstanding apperas against such customers.
2) This additional line will be linked with the main line & will work as long as main line works and will be disconnected as and when main line is surrendered or recovered for non-payment.
3) This line can be either Local & STD or Local & STD/ISD, depending upon main line.
4) For ISD line additional deposit of Rs. 3000/- is to be levied.

If a MTNL customer who is already having two connections under any MTNL tarrif scheme before[protected], and one of his connection is for more than 5 (five years).
Why this Loyal Customer is not allowed to convert his existing second connection to this
“Additional landline to Loyal Customers of MTNL Mumbai” scheme and benefit with the lower service charges and free calls.
Why this discrimination for existing MTNL customers?
Can any one take it up with the MTNL authorities and answer this?

My residence telephone no. 24369101 is dead for the last five days now. I could not get the complaint telephone line

my home land line was dead from threee das can u take action imediately plz adderess B/107 new nalanda shivsena gali bhayandar west

my no is[protected] delhi no and it is phone is dead from last 2 months .. I want to get the phone disconnected .