[Resolved] MTNL — Automatic deduct amount

anilsaha79

from Delhi, Delhi

Address:

Delhi

One message was received on my mobile No. [protected] from 52585/52585020 that Your Dolphin vault subscription is renewed now at Rs. 20 for 30 days. I were nothing replied regarding activate that message. But, Rs. 20X6 (Rs. 120) was deducted from my balance. Such type of cases have been happened on Feb 2011, March 2011, April 2011. June 2011, July 2011 and August 2011. I have complaint in written to the Branch Manage, Idgah, Karol Bagh, New Delhi on 03.03.2011. The complaint letter was handed over to an employee of that branch whose name is Shri Rajbir Singh. Another complaints have been registered on the MTNL's Customer Care (complaints No. are 269166 on June, 285688 on 29.07.2011 and 300692 on 26.08.2011) to deactivate this service and deducted amount should refund.

I am requested that this matter may sort out very soon and deducted amount may be refunded.

Thankyou

Anil Kumar
Mobile No. [protected]
E-mail ID [protected]@gmail.com
Dated 01.09.2011

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Aug 13, 2020

Complaint marked as Resolved

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Comments

obaidr76

from Delhi, Delhi

yes this statement is very true from the last six months i am experiencing same type of problem.
each time i recharge my balance, it got cut by Rs. 20
i couldn't understand which type of backup do they do. or i dont know it's a fraud, spam, or just making fool o[censored]s.
steps should be taken