[Resolved]  MTNL Delhi — phone connection

I surrendered MTNL landline tele-connection No[protected] and deposited Wi-Fi Modem alongwith other accessories/instrument at MTNL Bikhaji Cama Place Exchange, New Delhi against thier official receipt No 1636 dt 31.1.11. I was assured that the security refund of Rs 3, 000/- will be refunded within 50 days. As I could not get the refund order, my husband approached the said office to know its status. He come to understand that besides reduction of last outstanding bill, MTNL is levying charges upto 04/2/2011 against disconnection on 31/1/2011. On approaching Comml Officer, Accounts Officer and Officer Incharge Policy Sec, no reasons could be established as to who is responsible for overcharge of 4 days inspite of the fact that my husband was shuttling between these three office bearers for about 2 hrs on 01/4/2011. I request the MTNL authorities to kindly look into the matter and refund my security without overcharge for 4 days.