MTNL Delhi — excess internet usage bill

Address:South Delhi, Delhi

i have used about 407 MB during jun 10 as shown customer wab care (register mtnl bol.net in). but in the bill it is shown total mb usage 504.I have been charged extra. i have already paid my bill of jun10.
Therefor i request to kindly check my mb usage and amend my bill and adjust my paid money in the next month
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

MTNL Delhi — excess bill

please check my volume download of jun 10., it excess so please recheck and and my bill and adujst in the next month. i am attaching the download vol
total vol used 416 mb in the bill it is shown as 505 mb so 89 mb extra bill is shown
My phone number is[protected] and consumner no. [protected]. This phone was dead from 15.11.2010 to 02.12.2010. and that time MTNL wan on strike. But Problem with my November telephone bill.The bill has came from your side RS 743 . which is whole month bill. that is not correct.please correct my november bill as per my telephone connectvity. thanks & regardsAniamma josephflat no. 107, 1st floorshreedhar apartment, 884/i, ward no.6opp. sbi, mehrauli, new delhi- 110030phone number[protected]date : 13.12.2010
this is to inform you that I have cleared all my due upto 31st of march 2011
and the broadband tariff has been changed from 1st of april i.e trib 250 combo

Plan Name TriB 250 Combo
Download Speed Maximum bps Up to 2M
Download Speed Minimum bps 512 K
Upload Speed in bps 256 k
Monthly Free Data downLoad 400 MB
Monthly Minimum Charge Rs 250
No of Free E-mail ID’s (4MB) 1
No. of free pulse (calls) If applicable) 100
Call Charge Per Unit Pulse beyond free calls Per pulse Rs. 1.00
Additional Charges Beyond Free data Download Per MB Rs 0.80



But I have checked the new bill for Rs. 1636 on web this is shocking for me
i am enable to understand that how can it be and the boradband usage of my connection is not shown on web
so you are requested to please look into the matter and do the needful
Please rectify the bill and inform me after that I will deposit the amount.
this is to inform you that I have cleared all my due upto 31st of march 2011
and the broadband tariff has been changed from 1st of april i.e trib 250 combo

Plan Name TriB 250 Combo
Download Speed Maximum bps Up to 2M
Download Speed Minimum bps 512 K
Upload Speed in bps 256 k
Monthly Free Data downLoad 400 MB
Monthly Minimum Charge Rs 250
No of Free E-mail ID’s (4MB) 1
No. of free pulse (calls) If applicable) 100
Call Charge Per Unit Pulse beyond free calls Per pulse Rs. 1.00
Additional Charges Beyond Free data Download Per MB Rs 0.80



But I have checked the new bill for Rs. 1636 on web this is shocking for me
i am enable to understand that how can it be and the boradband usage of my connection is not shown on web
so you are requested to please look into the matter and do the needful
Please rectify the bill and inform me after that I will deposit the amount.

MTNL Delhi — bill of without usage

my phone no is [protected] dead from about 4 months on their site they showing closed but still bill details are there what should i do,complaint is already registered.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahanagar Telephone Nigam [MTNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    2906
    Pending
    0
    Resolved
    930
    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information