MTNL, Delhi — Late despatch of bill, poor connectivity of net & hand set faulty

panchanan nayak

from Delhi, Delhi

Address:

South West Delhi, Delhi

Sir,
I am Panchanan Nayak, a consumer of mtnl broad band internet ( no.[protected] is suffering a lot due to poor connectivity of and very low speed of net connection. Kindly look into soon. Secondly my handset is giving a lot of sound without anything audible in the earphone after the last rain, please take needful action and at last the bill is never being dispatched at my address in time, which compel me to make my payment through net. It is requested to dispatch the bill in time as the paid bill helps me as a proof of my address.

Thanks,

Panchanan Nayak

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Comments

panchanan nayak

from Delhi, Delhi

wish an early action

panchanan nayak

from Delhi, Delhi

this is the first time.

amitdabral

from Gurgaon, Haryana

Sir,

I'm Amit Dabral (Ph no. 26890114, C No. [protected]) and took the broadband connection from July onwards and since then i have paid a lots of amount, i even dont know how they are calculating and all the time the charges are so high while i only use broadband even don't use their no. Even my plan is TriB COMBO UNLIMITED P (Rs. 599/-) and this time the bill of Sep 2010 is Rs. 1174/-. I really don't know who is there who gives trouble to everybody.

In July when i took this connection that time i paid

June 2010 Rs. 500
July 2010 Rs. 552/-
Aug 2010 Rs. 3077/- (while they say i paid Rs. 3007/-)
Sep 2010 Rs. 799/- and now the latest bill is
Oct 2010 Rs. 1174/-

I seriously don't know what is this?

Can you help us to sort out our this problems? is there anyone who can sort the probs?

Amit Dabral
.

this month also as i have changed my plan to TriB COMBO UNLIMITED P (Rs. 599/-) and again instead bill should be Rs. 674/- its now Rs. 1174/-. I don't know how you people are calculating and even if we call you in the bill department then the ph no.[protected] is always busy.

Kindly sort this problem otherwise i have to take the legal action because due to your negligence i am suffering.

Here i am sending you all the details of bills and what i paid since i took the plans from you.