[Resolved]  MTNL Delhi / Triband Broadband — ADSL/LINK AND SLOW CONNECTIVITY

I agree with the view of MR SURENDER KUMAR SHARMA about slow speed of MTNL broadband services in Delhi. Many times, router ADSL light dont blink properly. Day by day services are worsening. The faulty wiring, leakage, wiring are broken. Jumper box wiring are nude. Properly wiring are being done to the home.

Avijit Banerjee
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SIR
My name is deepanshu sharma.my landline no is[protected]. and i am using the mtnl broadband service. my problem is that my internet is giving me alot of problem.the speed of my internet is very slow. i have already complained on 1504 but no improvement.i want u to increase my data rate...it is very low()264.

I agree with surender kumar sharma how ever in his case even MTNL technician came to his premises . I also have MTNL connection with broadband my number is 22481923, When i was in Seikhsarai Area i never faced any problem but after shifting from seikhsarai to ganesh nagar i m facing problem on regular basis In my phone i m not getting dial tone i complained but no one came, after making complain several times and having no any action on it, i called on there number[protected] and asked for time frame, they replied me "We cant't say when will it be right i will forward ur compain if you have any problem call to GM " this was the exact word in very rude manner.

I think this should not be the way to talk to the customer . Firstly your not providing us good service and secondly speaking in rude manner with customer . No one is to look after this, there should be the strict rule and the employee those who are not performing their duty well should be punished . And even they should feel same of taking free salary

I agree with you, in this case you can do the following for best result:

1) Connect the wiring coming from DP directly to your Telephone Junction box (A small black connector given by MTNL)
2) Add splitor on it (White Small junction box given by MTNL, than add with Z type socket wire do the connections.
3) from splitor supplt signals to the adsl router.
4) ensure no hand set its is attached on thhis line
5) Try this, I hope this will work ok
6) now connect hand set to small box given by mtnl
7) dial is there u can use phone.
8) Please get checked whether you telephone line is leak any where, from where it is earthing.
9) If problem is persisting you can dial us at[protected] for any help at any time.

From : VINAY KUMAR MITTAL
SHAIL PC INTERNATIONAL
IMPORTS & WHOLE SALE DISTRIBUTOR OF THIN CLINTS
msn: [protected]@hotmail.com
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