MTNL Dolphin — deducting balance continiously from my account

my name is Ajay prasad dk S/O Moti prasad R/O Vill. Jamodhi,post Nadauvan, disst.Rohtash, BIHAR-802218. My mobile no. is [protected].Mycomplaintis that my bal.100rs.deducting from my account,idont know why?or which reasonmy balance is deduct from my account cus.care exe.said that theyare not responsible for this.please help me.
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Unreliable and Poor Network.
Poor customer service.
Poor Network. Very poor online recharging service. Amount has been deducted from my bank account but it has not been added to my balance.

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    Mahanagar Telephone Nigam [MTNL] Phone
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