[Resolved] MTNL Dolphin — complaint against employee no 232

neha_gundherva

from New Delhi, Delhi

Address:

Delhi

Alert: your reputation is on stake. Its high time..hire educated, atleast 12th pass people who atleast know how to talk.. otherwise u are going to loose your bucha kucha reputation because at present your employees are not only dumb, deaf and illeterate but they also misbehave with girls. they dont even know what their duty is and they don't understand the problem of the customers.
For any kind of verification, kindly contact on : [protected].

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Mahanagar Telephone Nigam [MTNL] reviews

View all 2906 Mahanagar Telephone Nigam [MTNL] Reviews

Comments

jitendrakumarsati

my no is 29891303, and i registered complain for internet and landline since 21 of august 2020 and even drop mail to senior management .but till now none bother to visit my home or call me to fix my issue. my father is old they kept visiting mtnl office sarita vihar. but my ded telephone and broadband issue not fixed.

Big concern they talk with customer like a uneducated people specially customer care people on call. and expert to hangup a call. really daily i call to custmer care they says "ajj ho jayga issue fixed .mtnl will visit and all" but always fake commitment .

in this pandemic my old age father keep visited to their office (sarita vihar D peocket and janta flat m pocket too) but they keep throughing issue on each other department and keep making fake commitment .

Big surprising is last 20 days internet not working but MTNL Bill came on time without delay.

really i am working in IT and can understand now why MTNL is going lost his name and fame due to such time o[censored]n professional behaviour, third class customer services and no manners to talk even with old age people.