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Mahanagar Telephone Nigam [MTNL]

[Resolved]  MTNL Dolphin Mumbai — No one answering Customer Care number [protected]

Address: Pune, Maharashtra

I am trying to reach the Dolphin Customer Care number 1503/[protected] since the past 3 months but no one is answering the call. Everytime I dial the number, no one picks up the phone / an automated voice tells me that all executives are busy and will handle the call shortly but that time never comes/ the call gets disconnected automatically. Also I have not been receiving the bill for the current month on my cell number. Earlier I used to receive a message from Dolphin but suddenly the service has stopped.
Can someone help me?
A disgrunted and frustrated customer. :(:(
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Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

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Comments

I am fed up calling customer care & number from Fort Area that was given to me by customer care.

The problem is :-

I have taken two sim cards :- [protected] & [protected]
I have activated jeevan sathi plan for the same, in which monthly rental of 20 rs is charged.

For past 1 month there's heavy disturbance while incoming or outgoing on this numbers.
I am able to message & call, that's not the problem, problem is heavy disturbance.

Custome care really dosent care what customer's are going through.
Reply
my cell number [protected] is not working

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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
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