MTNL - Excess Triband Bill

MTNL - Excess Triband Bill — MTNL Triband

R Rekha Jitendra Tayde from Mumbai, Maharashtra

We have got a Triband bill amounting to 25, 000 for three months. When MTNL has Rs.1000 unlimited internet access how can the bill be so much. We do not have the unlimited access plan. To add to it we did not receive the original bill for the first two months. By the time we realized that we had not received the bill for 2 months our phone was disconnected. Then we went and brought a duplicate bill. We have contacted all the people in our telephone exchange as well as the accounts section people but they claim that we need to first clear the 25, 000 amount and get the connection back. My point is if 1000 is the maximum internet charge how can MTNL charge us so much even if we have exceeded our triband plan. We should have received the original bill on time which would have alerted us in the first month itself. We are unable to pay such a huge amount. Was this information helpful? No (0) Yes (0)

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Comments

leela rawat

from New Delhi, Delhi

I am very much surprise to see my bill of brodband for the month of june.2009.I have not used any net in the month of may.2009 due to prob.in my net from your end but I have paid rs.199/- as i have taken the plane of 199/-. The prob.was till 22nd of june has been going on. I have complained so many time to mtnl at 1500, also to our area inchage. But the prob.had not been solved. I got a phone from mtnl on[protected] that why i am not using net becuase for june i have just used 159 m.b. as you have told on 20th of june. on 23 of june I have called a computer person and get the prob.solved on my personal basis. But I am suprise to know that from[protected] to[protected] there are uses more than 2200 m.b. from 06.06-2009 to[protected] we are outof station but the uses are still for that perod also. From a week I have been enquring for the same but there is no satisfacty ans.from your end. plese tell me the uses of my phone. if you have any quries please feel free to talk on my phone no.[protected]. I have already registered a complain but till i have not received any feed back from your end.

LEELA RAWAT