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Mahanagar Telephone Nigam [MTNL]

[Resolved]  MTNL / Garuda Fwp — Battery for FWP instrument Pantech HTP-801 not available

Dear Sirs,

I have Garuda FWP connection[protected]. For last 15-20 days it is not working since it's battery is down. The battery for this instrument is neither available in open market nor with MTNL.I visited Panvel telephone exchange several times but they have failed to provide me battery for the said instrument. Everytime I visit the exchange I am told the battery would be available within next 2 days.

I hope somebody will help me out.

Thanking you,

Yours truly,

Nandkishore Bhuwad
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

I also have faced the problems with battery of FWP but in replacement i got a new battery which even worse. and they are never ready to help us.
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we also have Pantech FWP instrument with Garuda no[protected]. it is not functioning properly because its battery is not charging. we have taken this instrument several time to wadala telephone exhange. They told they'll be not able to give new battery instead they have replaced it with more worst battery. next they change my instrument with the another used one which is not working at all. they told neither new batteries nor new instrumet will be available. we hope somebody will take a note of it & help.


Thanking you,
yours truly,
Gangadhar Shinde
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