[Resolved]  MTNL Garuda Internet — slow speed of internet

garuda-fwt(mtnl) — slow speed of internet

SUBJECT: SLOW SPEED OF INTERNET ON CONNECTION No. 24565276

Dear Sir/ Madam,

On the subject captioned above, I am submitting the following facts for your consideration and immediate necessary action:-

1. That I have got installed GARUDA FWT(HTT-801) Connection on 18/09/2008 and later I got activated Internet on this connection.

2. That I was assured that this connection will give the speed of 144 KBPS.


3. But always actual internet speed is about 13.6 KBPS which is far far less than the promised speed.

So many times, I have contacted to your customer care, but inspite of my repeated pursuation, net speed is not being improved at all.

But mtnl not taken any action on this problem or necessary action to improve the net speed on this connection please.

Thanking you


Yours truly

Sushil Kumar
PH.NO: 24565276
ADD, S: G-1, 732 SHALIMAR GARDEN EXT-1,
SHAIBABAD GZB( UP)
Email id: [protected]@yahoo.co.in

speed depends some time on signals strength.
In city there are many buildings & if you are using CDMA internet connection at the Ground floor you may face slow speed problem.

I am also using Garuda internet unlimited plan & getting 144 Kbps (up to 18KBPS) speed.

but I have to set external CDMA antenna which I got free from MTNL.

I download torrent by this. I can watch CNBC awaz also at in.com

only in 300 Rs month.

sab bakwaas hai mtnl garuda me koi bhi speed nahi hai. or rahi baat floor ki so im stay in third floor. mujhe to aaj tak 50kbps ki bhi speed nahi aai.

itna boring internet mene kabhi nahi dekha. Costumer care wale help nahi karte garuda ko apna ye internet connection band hi kar dena chahiye. garuda ke officers ko saram nahi aati isko sahi kyo nahi karbate. costumer pesa deta but usko service nahi miltee. internet kabhi bhi thik se chalte hi nahi dekha. me to time nikal kar isko band karwane ja raha hu. or sabhi costumer ko ye hi advise deta hu ki isko band karwa dena chahiye.

Manish Kumar

dude they say speed will be 144 kbps not kBps
give a damm to b
1 B=8b
1 byte=1 bit
so
144 bits=18 B
and i get 19 kBps on same garuda u cant complain on speed

but yes i am too fed up from frequent disconnection and many times the server is down

A couple of months back garuda internet was working fine at my place (S/Delhi). However the state of internet in terms of speed is pathetic. No MTNL personnel fix it despite several complaints. I think this is high time for the Govt to remove the non-performer and recruit the talent. We can't let the tax payer's money go waste giving salaries to some bunch of joker in garuda who do nothing since last two months. The bottem line is all garuda subscriber must write to higher authorities upto the PM, Presidents, news channels about their problems. Hardly takes times to e-mail. But believe me this will work. No problem with GARUDA but problem with these Delhi MTNL jokers.

sab bakwaas hai mtnl garuda me koi bhi speed nahi hai. or rahi baat floor ki so im stay in third floor. mujhe to aaj tak 50kbps ki bhi speed nahi itni complain karne ke baad bhi koi improvment nai hui kahi bhi complain kara do chahe custmare care par ya online kuch nahi hota




mr.brij mohan arora
ph:20131374

TO,
THE MTNL OFFICER
DELHI



SUBJECT: SLOW SPEED OF INTERNET ON CONNECTION No. 20131374

Dear Sir/ Madam,

On the subject captioned above, I am submitting the following facts for your consideration and immediate necessary action:-

1. That I have got installed GARUDA FWT(Ec-325) Connection on 27/1/2009 and later I got activated Internet on this connection.

2. That I was assured that this connection will give the speed of 144 KBPS.

3. I am check my internet speed with the help of speedometer which show only 20 kbps.


So many times, I have contacted to your customer care, but inspite of my repeated pursuation, net speed is not being improved at all.

But mtnl not taken any action on this problem or necessary action to improve the net speed on this connection please.

Thanking you


Yours truly

Brij Mohan
Ph:20131374
Mobile No:[protected]
Add.X-2240, G.F, Near Mahila Colony, Main Raghuvar Pura No-1, Gandi Nagar, Delhi-110031

to
THE MTNL OFFICER.
GARUDA
DEAR SIR,
SUBJECT- SLOW SPEED OF GARUDA INTERNET
DEAR SIR,
WE ARE FACINGA PROBLEM GARUDA FW INTRENET SERVICE WHICH IS VERY SLOW .PLEASE SIR ITS IMPROVE VERY EARLIER TO YOUR INTRNET SERVICES . THANKING YOU
GAURAV GARG
[protected]