[Resolved]  MTNL - Garuda — NOT ACCEPTING PHONE BACK

Address:

Mumbai Suburban, Maharashtra

Dear sir,
I have a telephone of garuda ,first of all the service is bad , the when i went to surrender the phone I have to give a surrender letter the way the engineer wants that we are not getting adequate signal and if the hand set is new ,we are asked to buy a new hand set even though its just 3 months old ,there is no replacement ,but they did repair it but the problem is still not solved i do not get reception (signal) and the phone freaks out every now and then (the hand set does not work)(have to speak through the speaker phone mode), when we are surrendering our phone and my surrender letter says that we are surrendering because of bad service ,the sub divisional enggADPN1 mr M B BHAVNANI says that write that the signal is bad and not service .Firstly the hand set is sub standard and secondly no one wants to help you out ,disgusting attitude of the company.my no 22907564 which after getting fed up have surrendered .