MTNL IPTV — NO CONNECTION STARTED YET

Hi All,

My name is Sandeep Singh Cheema putting up in G19/10 A Rajouri Garden New Delhi 27.

I booked MTNL IP TV in the month of October 08, since then same has not been installed even after so many discussion with Aks Company Mr. Ankit and MTNL GM Mr. Chabbra Rajouri Garden Exchange Division.

Even after continous followups no one is bother to turn around regarding the same.

Every time got a commitment from Mr. Ankit from aks that same will me installed, nothing has even moved inch from its place.

MTNL line is dropped at my residance in the month of Oct08 itself and i am receiving 0 amount bill every month but connection is still not installed.

Please help me in resolving this issue ASAP.
My Cell Number is [protected]

Yes...we too have had bad experience in Delhi.Inspite of being told that it will take 21 days when we booked in December, it is now over a month and they are dilly-dallying...if you ring them up, you get to talk to a different customer care executive everytime who can do nothing to help except give you assurance.Actually this is typical Beauraucracy...a good Idea can be Killed by the inefficient workmen of MTNL who will not let the implementation take place nor will they allow a private player to walk away with laurels...so internal bickering will doom this project.Instead go for Airtel's similiar offer and dump MTNL in the garbage coz that's where it belongs.

the connection of IPTV was disconnected before it started. it was installed and disconnected and disconnected in September-2008. Due to examination of my son i never asked iptv to restart. whenever their phonecalls come we brought it in the notice to the iptv that we have no conncection. it is disconnected in Sept-2008.

in the start of April-09 i got a phone call from iptv i told him all the story. he assured me that we will all the instrument provided to you and refund of security will be made within a week

But instead of refund of security they slapped a rent of two months (feb and march-09).

I have no iptv connection.

Kindly help me to get back rent of two month.

yours
rajiv Jain
Phone: 22143636
CA No- [protected]
Bill Date- 13/04/2009

Hi,

You need to inform this to "Namrata Sengupta, Deputy General Manager of Aksh Optifibre".
She maid tall promises but with no result. Ask her to keep her word to public befoe going to Consumer court.
icontrol and trident sol (thr outsourced BPO) brought a bad name for Aksh Optifibre, a fine and listed company on Indian Stock exchanges. And If you are a AKS stock holder, write to the GM of the company about the same.
And yes dont forget to goto : TRAI (http://www.trai.gov.in/Default.asp)

Thanks and Regards,