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Mahanagar Telephone Nigam [MTNL]

MTNL IPTV — most Channels are not shown

I have purchased IPTV scheme from MTNL from last 2 months, as per the scheme of IOL 199, 165 channels were suppose to be shown, which mainly includes: Package of Zee TV, Sony, Star TV, Sports channel Ten Sports, Movie channels of HBO, Sony Pix, star movies, news channels, All Door Darshan channels and etc. this was costing of Rs199/- per month. But after installation within 45 days, all channels of Sony TV, and Zee TV were stopped. Also now a day we can’t see all channels of Door Darshan and HBO, news channels, I think there are charging of showing all Free channels.

On Help line 126000 no one receives calls for complaints,
After personally going to MTNL Telephone exchange Shimpoli, no body knows whant measures should be taken,
No IPTV authority is present for rectifying the issue, I met Mr. Prasad(Sub div Engineer) who knows nothing about what should be done and on reply he asks me back "Who send you here?".

Hence there should be action taken on this case because that people are in impression that MTNL IPTV is cheap but reasonable but which is not.
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Comments

Hi,

You need to inform this to "Namrata Sengupta, Deputy General Manager of Aksh Optifibre".
She maid tall promises but with no result. Ask her to keep her word to public befoe going to Consumer court.
icontrol and trident sol (thr outsourced BPO) brought a bad name for Aksh Optifibre, a fine and listed company on Indian Stock exchanges. And If you are a AKS stock holder, write to the GM of the company about the same.
And the goto : TRAI (http://www.trai.gov.in/Default.asp)

Thanks and Regards,
Reply
Hi,

You need to inform this to "Namrata Sengupta, Deputy General Manager of Aksh Optifibre".
She maid tall promises but with no result. Ask her to keep her word to public befoe going to Consumer court.
icontrol and trident sol (thr outsourced BPO) brought a bad name for Aksh Optifibre, a fine and listed company on Indian Stock exchanges. And If you are a AKS stock holder, write to the GM of the company about the same.
And do not forget to goto(for complaints) : TRAI (http://www.trai.gov.in/Default.asp)
Also see :->

1. "http://www.trai.gov.in/trai/upload/PressReleases/388/FAQ.pdf"

2. For IPTV:-> "http://www.trai.gov.in/WriteReadData/trai/upload/PressReleases/580/pr13jun...⇄

3. ForDTH :-> http://www.trai.gov.in/WriteReadData/trai/upload/PressReleases/561/press18apr08n...⇄

4. For Cable:-> http://www.trai.gov.in/Rates/noncasRates.pdf

Thanks and Regards,
Reply

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    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
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    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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