MTNL IPTV Joint Venture With AKSH Optifibre Ltd — SERVICES DON'T WORK PROPERLY AND NO ONE VISITS THE PREMISES

Address:South Delhi, Delhi

I AM WRITING THIS MAIL TO BRING TO YOUR KIND NOTICE THAT INSPITE OF THE COMPLAINTS BEING MADE IN THE MTNL COMPLAINT SYSTEM NO ONE VISITS THE PREMISES ON TIME AND OUR NUMBERS DON'T WORK PROPERLY AND WE ARE HAVING TOTAL OF 8 MTNL NUMBERS WORKING AT OUR RESIDENCE WHICH ARE AS FOLLOWED[protected] LANDLINE WITH BROADBAND WITH VOIP NUMBER[protected]LANDLINE WITH BROADBAND[protected]LANDLINE WITH BROADBAND[protected]MTNL IPTV[protected]MTNL IPTV[protected]MTNL IPTV[protected]MTNL IPTV) AND WHEN AREA GM MR B K TIWARI IS CONTACTED ON HIS NUMBER [protected] IN THIS REGARD AND WHEN I WENT TO HIS OFFICE TO MEEET HIM AND TELL HIM MY PROBLEM HE STRAIGHT AWAY GIVE ME A REPLY THAT KINDLY DISCONNECT YOUR NUMBERS AS WE WILL BE ALSO HAPPY AND YOU WILL ALSO NOT HAVE TO COMPLAIN ABOUT YOUR NUMBERS BECAUSE DEPARTMENT HAS A LOGIC OF ATTRACTING CUSTOMERS AND WHEN CUSTOMERS GET ATTRACTED FOR SERVICES THEN THEY JUST FILL THEIR POCKETS WITH MONEY WITH THE JOINT VENTURE OF THEIR COMPANY WITH OUR DEPARTMENT AND THEN THEY DON'T LISTEN TO ANYONE . KINDLY DO SOMETHING IN THIS REGARD AND GET OUR NUMBERS WORK PROPERLY .THANKS AND REGARDS

PRASHANT KUMAR

GRANDSON OF

SH. CH PREM SINGH

EX. SPEAKER (MEMBER)

DELHI LEGISLATIVE ASSEMBLY

F-301 LADO SARAI

NEAR QUTAB MINAR

NEW DELHI-110030

([protected], 29522758,29523399,[protected]
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Aksh Optifibre Limited — Iptv not working properly

I have taken a connection of iptv through MTNL about 3months before, but I never seen and enjoy this properly, because every time I face a connection problems like "waiting signal", stop the telecast and after two minutes it begins automatically. Some times " Page could not found, please check the network connection" appears on screen. I have logged so many complaints to Aksh Optifiber Ltd and MTNL and every time get consolations. Some times customer care executive says" we forwarded your complian to MTNL for checking the line. etc. Some times they say that your data transfer rate is too low i.e.required rate is 3072/896 but this time it is only 1276. I don't know who is responsible to solve these problems either Aksh or MTNL. Please advise me. My MTNL Phone No. is[protected]. Thanks.
Iptv not working properly
I have taken a connection of iptv through MTNL about 3months before, but I never seen and enjoy this properly, because every time I face a connection problems like "waiting signal", stop the telecast and after two minutes it begins automatically. Some times " Page could not found, please check the network connection" appears on screen. I have logged so many complaints to Aksh Optifiber Ltd and MTNL and every time get consolations. Some times customer care executive says" we forwarded your complian to MTNL for checking the line. etc. . I don't know who is responsible
Iptv not working properly
I have taken a connection of iptv through MTNL about 1months before, but I never seen and enjoy this properly, because every time I face a connection problems like "waiting signal", stop the telecast and after two minutes it begins automatically. Some times " Page could not found, please check the network connection" appears on screen. I have logged so many complaints to Aksh Optifiber Ltd and MTNL and every time get consolations. Some times customer care executive says" we forwarded your complian to MTNL for checking the line. etc. Some times they say that your data transfer rate is too low i.e.required rate is 3072/896 but this time it is only 1276. I don't know who is responsible to solve these problems either Aksh or MTNL. Please advise me. My MTNL Phone No. is[protected]. Thanks.
Iptv not working properly
I have taken a connection of iptv through MTNL about 3months before, but I never seen and enjoy this properly, because every time I face a connection problems like "waiting signal", stop the telecast and after two minutes it begins automatically. Some times " Page could not found, please check the network connection" appears on screen. I have logged so many complaints to Aksh Optifiber Ltd and MTNL and every time get consolations. Some times customer care executive says" we forwarded your complian to MTNL for checking the line. etc. . I don't know who is responsible

[protected] is my number
my nos is [protected]...my iptv connection is worst...and no action is took against it..even security deposit is not returned back...the operators say that they are forwrding complaints...they lie everytime that the engineer will come today or tommorrow but no one arrives...we are suffering from a month...plz do revert back with positive action...

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