MTNL — land line [protected] not working

Sir,

I have configured my WiFi modem on 25th Feb'11. From that day onwards, my modem is creating problem as it starts working when my Computer starts, but with in few minutes when we try to access the internet, all the lights in the modem gets off except the INET and USB.
The ADSL light never remains stable for more than a minute and starts flickering off and on. There is no permanent stability due to which i am suffering from a great trouble. I have lodged the complaints in the MTNL but every time they give me new Complaint no.
I have received a call from MTNL and told me that "aapki line theek hai", but no issue has been solved.
Please look forward to the problem as soon as possible.

regards,
Divesh Jain
Ph:[protected]

Hello sir, my landline no[protected]is not working(telephone line became dead)since yesterday.Because of this even my internet is not working.There has become a cross connection because whenever i dial my landline no, instead of giving the engage tone(since it is dead)it gets connected to some other number and some strange person picks up the phone.I even tried calling 25412198 but its not getting connected even from mobile or any other landline no.I'd request you to kindly look into the matter and solve it as early as possible.
landline no:25412383
location:kalwa(w), thane-400605