[Resolved]  MTNL — Landline Connection.

Address:

South West Delhi, Delhi

I called MTNL call center and booked a land line connection Someone from Goel Telecom came on 07/11/2012 and took Rupees 500 as booking amount gave me a slip with reference no. 53114062 and booking id : 45500071. He said I f I give hime some extra money (Bribe) my phone can be installed quickly. When i said I habe friends in MTNL, next day he said as per his sir I dont need to anything extra now it has been 17 days and my phone is still not installed. I have tried calling call centre, Dwarka MTNL manager on [protected] to complain, they gave me no. [protected]. I finally called office of Sh. Sardar Singh AGM(OP&PG) on [protected] and spoke to some one but I dont know what else need to be done. MTNL employees dont know how to talk to customers and there is no place to complaint I want to lodge a formal complaint regarding all these, let me know how this can be done.