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Mahanagar Telephone Nigam [MTNL]

[Resolved]  MTNL — Complaint regarding Non-Installation of Landline and Broadband

Address:Mumbai Suburban, Maharashtra

I have applied for installation of MTNL phone as well as broadband(Combo offer) on 14th August 2010. Despite repeated attempt with the dept. to get it installed, i have not yet succeeded. Every other days department is coming with some excuse. It's very pathetic to see the attitude of MTNL employees. God forbid, if this attitude continues than days are not far off when MTNL will become extinct.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

MTNL landline/broadband — Attitude

I was outta town for a month so could not pay the bill on time. When I came back, I realised that the service was disconnected due to that! I paid all the bills there and then online but the service has not been activated yet. When I called customer service, they gave me a bloody runaround from piller to post. I talked to about ten different people without a resolution. All sounded very indifferent! I will take it further to consumer court for sure!!
phone number :[protected]
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I have applied for MTNL internet 5 days back but till now it is not activated. I have registered a complaint for this but there is no action from the staff of MTNL-1504 which is not acceptable. They are not picking the phone and also not giving the response. I have registered a complaint No 399 but there is no solution provided by them. If the staff of MTNL dont want to listen to the issue then they should simply denty it so that customer can go for other Internet connection.

Please look into this and take appropriate action against the staff of MTNL-1504 so that this kind of problem should not occur again.

Thanks
Rajesh Kumar JIndeal
Ph on which this connection is applied 27858287
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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