[Resolved]  MTNL (Mumbai) — NO NETWORK COVERAGE

Address:

Mumbai City, Maharashtra

TO,

WHOM SO EVER IT MAY CONCERN.

SIR,

I HAVE A SIM CARD ( MOBILE NUMBER :[protected] )& ADDON SIM CARD OF MY WIFE FOR MTNL ( BOTH TRUMP),
WE HAVE ACTIVATED 3G IN OUR PHONE BUT THE 3G CONNECTION IS NEVER AVAILABLE INSIDE OUR LIVING AREA.
INFACT THE SIGNAL STENGTH FOR THE MOBILE IS SO LOW THAT WE HAVE TO KEEP OUR MOBILE NEAR THE WINDOWS TO RECEIVE & MAKE PHONE CALL (FORGET 3G VIDEO CALLING - FOR THIS WE HAVE TO GO IN THE TERRACE OR JUST PEEK OUTSIDE THE WIDOWS & MAKE 3G CALLS ONLY DURING NIGHT TIMES).
MY SISTER IS ALSO HAVING TRUMP CARD & SHE STAYS AT CHEMBUR ,BUT ALSO HAS THE SAME PROBLEM.
I HAVE CONTACTED THE HELPLINE MANY TIMES ,BUT THEY JUST GIVE A COMPLAINT NUMBER & TO DATE NO OFFICE HAS CONTACTED ME REGARDING THE PROBLEM.( I AM NOT SO SURE BUT ALL THE OTHER NETWORK ARE GIVEN A BANDWIDTH THROUGH BY MTNL,BUT WHY IS MTNL SIGNAL SO WEAK OR ARE THEY DOING THIS ON PURPOSE TO FACILITATE THE OTHER OPERATORS)

PLEASE LOOK INTO THE MATTER URGENTLY.

THANKS