[Resolved]  MTNL Mumbai Landline — False meter Reading & false bills

Dear Sir,

I'm very sorry to saying this that after sendig mail regarding false meter reading and unwanted bill for my tel. No. 25781867 no action was taken.
I wrote a written complaint on 25/10/2008 to Powai Telephone Exchange
but no action was taken till date and a new bill was generated of amount rs. 1223.00 for ten days for said tel. no.

I have two mobile phones ([protected] & [protected]). I take a mtnl landline phone only for emergency incoming calls. I have not use on this huge level. I also talk to Mrs. Nair in Powai Tel. Exchange and Submit a copy of written Complaint and Mrs. Tendulkar in Accounts Department in Surya Nagar ( Kailash Commercial Complex)on Tel. No. 25792343 but no satisfactory response given to me.
I attached a copy of written complaint.




On Mon, 13 Oct 2008 [protected]@mtnl.net.in wrote :
>Dear Sir,
> Pl do the needfull.
>Thanks & Regards,
>SDE (Internet Reg'n)
>MTNL, Mumbai.
>Tel: 24329434
>fax: 24329484
>
>To,
>Sub Div. Engineer,
>Powai Telephone exchange,
>Mumbai,
>
>METER READING CHECKING
>Dear Sir,
>I am Anil Kamalaprasad Vishwakarma holder of tel. no. 25781867 want to checking my tel. no. meter Reading.I have paid two bill 1st was 1183.00 & second was 782.00 .But the third bill generated for said tel. no. which amount is 2299.00 is not appropriate.You are requested to check the meter reading and do the needful.
>
>
>
>Your truly
>
>Anil Vishwakarma
>
>Mobile No.-[protected]
> [protected]
>
>
>
>
>
>
>
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I agree with your problem but this may be due to somebody making calls with your line. If you are still using the MTNL Landline, I am suggesting you to use Dynamic Lock on your Telephone Line.
SIR/ MADAM,
I DEVI PRASAD HAVING A TELEPHONE NO. 29665457 AT MY RESIDENCE, PLEASE CHECKED THE METER READING, THE SAID TEL. BILL IS ARD. 4700.00, I ONLY USED THIS PHONE FOR INTERNET.

KINDLY DO NEEDFULL IN THE SAME SUBJECT MATTER.


THANKING YOU DEVI PRASAD R DWIVEDI (MOBILE-[protected])
1. for register the password

pick the phone and dial 123 then 4 digit password and put the phone and
pick the phone and wait 5 seconds and

2.for locking the phone

dial 124 then 4digit password then press 4 your phone have been locked

3.for unlocking

pick the phone dial 124 then 4digit password then press 0 your phone have been unlocked

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahanagar Telephone Nigam [MTNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    2907
    Pending
    0
    Resolved
    930
    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information