[Resolved]  MTNL Mumbai — Broadband speed

Address:Maharashtra

Sir/Madam,
my number is 26433265 and i have the mtnl combo plan which gives me a speed of 512kbps. in the initial month the speed was good but after that it has drastically dropped. i have made several complains and when ever i call 1504 they say that speed issue they do not handle and give me other numbers to call which are as following
26435000,26432300,26433000,26451100,[protected] the incharge at each of the following numbers is not available at any time of the day and even after several complains to 198 the issue has not been solved.
as per the speed test done on 23 july my bandwidth is in the range of 180-200kbps and its 14th sept today and there is not much change in the speed.
pls help
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Aug 13, 2020
Complaint marked as Resolved 
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http://www.speedtest.net/result/[protected].png

http://www.speedtest.net/result/[protected].png

http://www.speedtest.net/result/[protected].png

these are the speed test scans done today

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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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