MTNL, Mumbai — Dead Landline phone

Address:

Maharashtra

I registered complaint for my dead landline phone under compalint no. 8668. The land line phone is dead for more than 10 days but registered complaint on 9.11.2011. Till date the phone is not repaired nor I received any information from MTNL. The broad band connection on the same line is also not working.

I do not have any means to find out status of my complaint.

Can I get satisfactoy answer from MTNL.