[Resolved]  MTNL — Mobile Recharge not successful

Address:

Mumbai City, Maharashtra

Dear sir,
I, Praful Kumar a customer of MTNL since 2007.
I recharged my mobile number with Rs. 2200-
from this site (http://trumprechargeonline.mtnl.net.in/MTNLLive/MTNLSchemes.aspx).
I follow all process but I get this message:

"Sales transaction for mobile number [protected] could not be processed. Please contact Customer Care for futher assistance in the matter. Ref No. 8706526".

Kindly do the needful.

Bellow full details is attached:
[protected][protected][protected][protected][protected]
Pay To TECHPROCESS SOLUTIONS LTD
Address1 THIRD FLOOR,C WING,TRADE WORLD
Address2 BLDG,KAMALA CITY,SENAPATI BAPAT
Area LOWER PAREL
City MUMBAI
State MAHARASHTRA
Country INDIA
Zip 400013
Telephone Number 56528600
Payee Amount 2200
Debit Account
Payment Remarks
[protected][protected][protected][protected][protected]

Hot Payment Successful. Your Payment Confirmation Number is
17997812 Mail sent successfully

[protected][protected][protected][protected][protected]

Your Account is successfully debited .Please note the transaction
id ' TPSL43205 ' for further reference,Your Mobile Number is
[protected]
[protected][protected][protected][protected][protected]

MTNL Complain number : CC[protected].
[protected][protected][protected][protected][protected]