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Mahanagar Telephone Nigam [MTNL]

MTNL Mumbai — Erratic Broadband Connection

Address:Mumbai City, Maharashtra

My landline number is 26514319. I have ssubsribed to "Unlimited Broadband usage" connection for Rs.999. For the last 1 month I have been facing a problem of frequent diconnection of the broadband service and there have been days when the connection has been non-existent. I have lodged a complaint with the 198 and 1504 helpdesk numbers on sevral occaions. i have personally gone and met the Sub-Divisional Engineer of the area I reside in and have even attempted to give a written complaint but everbody I met at the Broadband Service Department avoided accepting the complaint letter so apart from the dates of complaint and docket numbers I do not have any documentary evidence.

Kindly advice what I should do.
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Comments

I think the supervisor of wadala branch Mr. abdul ansari is just a salary for nothing. He is good for nothing whenever we go to there office ( wadala), regarding the iternet complaint they evn dont have respect that how they should speak with the customers it, s like they are paying to us not we. So please take some necessary action on this and make your valuable customer happy.
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information