[Resolved] MTNL Mumbai — Dead Landline & Dead Internet broadband service

kiritshah

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I am suffering from a dead telephone landline no.[protected] & internet broadband service of MTNL Mumbai for the past 6days now. I have lodged complaints about the same 3 times - the last complaint numbers are :

1. For Landline - 7438 lodged on 15/07/2011 on mtnl helpline 26202198
2. For Internet broadband - 7535 on 15/07/2011 on mtnl helpline 26202198

The services of MTNL are so pathetic that I am absolutely fed up. Nobody is bothered. When I try to ring up,I am pushed from pillar to post asking me to ring somebody else in an endless cycle with no solution in sight.

One more problem I have been facing for theb past 4 years is that the voice quality is bad due to a very irritating kkkrrrrr sound on the landilne whenever I make or receive a call.On lodging complaint several times - I was informed that they cannot do anything about it as it is due to a very old cable outside, which needs replacement. So I am livinig with this problem.

Can you please help me ?

Regards

Kirit Shah
M :[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Raj Kumar Sethi

from Delhi, Delhi

MTNL — Telephone & Internet, both are dead

My Phone no.[protected] and Broadband Internet is not working since last 3 days. Please arrange to rectify at the earliest.

k goswami

from Mumbai, Maharashtra

I am also distressed on the attitude of MTNL Mumbai Informing me that the facility of Incoming Calls on my phone No 28751449 does not exist. This is tentamount to deficient in service. Phone has become a sore Show- Piece lying on the table. I expect the same be set right without any further delay. It is since 7-15 AM on Nov.3, 2011.