MTNL Mumbai — not refund money of recharge.and balance deducted without any reasons

Address:Thane, Maharashtra

I s.k.choubey Recharge my mobile no. [protected] on line dated [protected] of Rs. 750 and Rs. 100. at 19.00 Hrs. both recharge fail and money deducted from my credit card. this amount not refunded till dated.
Also on[protected] MTNL has deduct Rs 130 approx. Without any Jenine reasons and make my balance 00.00.
kindly , take proper action against this service provider.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

MTNL — recharge money not refunded

I did the online recharge through MTNL website and it was unsuccessful, so pop up showed that you money will shortly refunded to you. But till date i haven't received any money. I raised a complaint with MTNL call center but no revert.
Recharge Date : 9 mar 2011
complaint No : 287255

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahanagar Telephone Nigam [MTNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    2906
    Pending
    0
    Resolved
    930
    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information