[Resolved]  MTNL, Mumbai — dead Land Line

Address:

Thane, Maharashtra

My landline telephone no. is 25424104. The line is dead for more than 20 days. I have been complaining on the automated complaint no. XXXX2198 and third time I have been given dockade no. I don't know what happened to my previous complaint no.? Can they close the complaint without attending? If that is the case they should stop giving dockade nos., because whole system is useless.


We, the consumers, at mercy of the department and can not do anything other than requesting them to do something, if not possible reply us and tell their inability in order to switch to some other service provider.



Santosh Badan