[Resolved]  MTNL — extra charge added in my bill

Address:

South Delhi, Delhi

sir,
my name is vineet sharma. me apne mtnl number 26425329 per broadband service use kar raha tha jise disconnect karvane ke liye or 180 plan activate karvane ke liye mene November 2011 me 1500 per complaint kari thi or 1500 per mujhe bataya gaya tha ki apki service disconnect kar di gayi hai or 180 plan apke number per activate kar diya hai per January 2012 me mene mtnl bill receive kiya jisme broadband charges lage hue the mene 1500 per dubara call kari unhone kaha ki aap iske liye Nehru place jao or waha per baat karo. me 24 jan 2012 ko nehru place gaya or unse apne bill ke baare me pucha to unhone kaha ki apki service abhi tak deactivate nahi hui hai. aap hume return me likh kar de de or apne instrument submit karva de to apki service hum deactivate kar denge. mene 30 jan 2012 ko instrument submit karva ke disconnection ki complaint written me de di thi. ab mtnl walo ne mere number se outgoing band kar de hai mene nehru place ke AGM Ravinder kumar se meeting bhi kari thi per unhone kaha ki aap 1500 per he baat karo iske baare me mujhe nahi pata. mene apne area ke broadband incharge mr. Rathi se bhi baat kari per unhone bhi yahi baat kahi. mene broadband service 1500 per call kar ke he activate karvai thi per ab vo disconnection ke liye apni galti nahi maan rahe hai. me pehle bhi [protected]@bol.net.in or [protected]@bol.net.in per mail kar chuka hu per abhi tak mujhe koi reply nahi mila hai or na he koi solution diya gaya hai. ye galti 1500 ki taraf se hui hai to please mere December or January ke bill me discount kare taaki me bill pay kar ke apna number continue kar saku or mere number per outgoing activate ho sake.mera alternative number [protected] hai