MTNL — Tel No. 25640926 Faulty Since Feb 2013

A new Benchmark for One of the most pathetic service, response time and attitude has been setup by MTNL. My Tel No. 25640926 registered in N/O Mr. Satya Vir Singh R/O C-66, Jeewan Park, Pankha Road, Uttam Nagar - 59 is FAULTY (NO RING TONE) since Feb 2013. Earlier it was conveyed that the Tel is faulty since over 10 Lac Connections are affected by breakage in MTNL main line. In June, they said that Bills were NOT paid and due payment is the reason for disconnection. In between ~ the callers to this no. were getting connected to some other gentleman no. which was later corrected after complaint. We cleared all the bills in CASH and still awaiting for the dialing tone. Kindly get the same started ASAP and Also, get the amount for last 6 months refunded / adjusted. All these details were written to higher authoritries via email at the email address furbished on MTNL official website " [protected]@bol.net.in and [protected]@bol.net.in" on July 31 and Aug 19 even AFTER clearing all payments in cash. The my fathey "who is a SENIOR CITIZEN" went to MTNL, Dabri Mode office THRICE ~ after which the lineman finally came and re-initiated the connection. ONLY after 2 Days our Phone is again Dead and Broadband RARELY works. Please advise a wayout to this annoying cycle... Best regards, Sumit