MTNL — no internet connections

Address:

Thane, Maharashtra

Sir / Madam ,
i have a mtnl line phone no 25373068 ...i have taken this connections as i wanted a internet connection... i have taken the internet on the 21 aug 2010 ... but the internet is not working properly from day 1 ..i have the the following grieveances with mtnl for the internet ...
1} i had taken the internet connections for 749 unlimted plan where the download speed should be 752 kbps ...but the download speed that i recived was not more than 30-40 kbps ....i have raised a complaint from day 1 regarding the same ..which i was said will be looked into and the speed would be increased ...unfortunately i did not happen ..
2} also the internet is not working from the last 3 weeks ...i have called numerous times to the technical support on 1504 and 198 ...i have also made call to Mr chudi and Mr singh who handle the dadlani park and balkum area in thane ....who said that they are going to send the engineer ..but every day for the intial 2 weeks the engineer would call and ask whether the link light is stable ...which is usually blinking ...when we inform the tech about the same ..he says that he will come and check ..but unfortunately o engineer has arrived till date ..
3} for the past 2 days the internet comes for 5 mins and then the link light again starts to blink in the modem ...and i loose internet connections ..i have to reboot everything and still am not able to go online ..the link light is intermittent ..ie sometimes it is stable and sometimes its blinking ...

hope that you will look into the matter and get the issue resolved as soon as possible ..

Thanking You
Sarju Rajan